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Communication skills of medical doctors in Nigeria

Previous studies have reported communication problems between doctors and patients in clinical practice, and several barriers to effective doctor-patient communication. This study, therefore, was designed to determine the quality (good, fair or poor) and types of doctors’ communication skills, and...

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Published: 2020
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LEADER 00000njm a2000000a 4500
001 oai:repository.ui.edu.ng:123456789/13222
042 |a dc 
720 |a Folorunso, O. O.  |e author 
260 |c 2020 
520 |a Previous studies have reported communication problems between doctors and patients in clinical practice, and several barriers to effective doctor-patient communication. This study, therefore, was designed to determine the quality (good, fair or poor) and types of doctors’ communication skills, and challenges to doctor-patient communication in the country. The survey design was adopted and a multi-stage sampling procedure was used to select a sample size of 668 medical doctors. Quantitative data were analyzed using descriptive statistics, while the qualitative data were content-analyzed. Results showed that, among others, “active listening” was the predominant skill exhibited by medical doctors. The quality of the doctors’ communication skills was found to be “good.” However, the greatest challenge to doctor-patient communication was “patient deficiencies in literacy, language proficiency and education.”It is recommended that despite the challenges doctors should strive to maintain good communication by respecting patients’ rights and autonomy and promote patient understanding. 
024 8 |a 1459-9465 
024 8 |a ui_art_folorunso_communication_2020 
024 8 |a Journal of Positive Psychology and Counselling 5, pp. 287 – 302 
024 8 |a https://repository.ui.edu.ng/handle/123456789/13222 
653 |a Doctors’ communication skills 
653 |a Doctor-patient communication 
653 |a Teaching hospitals in Nigeria 
245 0 0 |a Communication skills of medical doctors in Nigeria