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“They Withdrew All I Was Worth”: Automated Teller Machine Fraud and Victims’ Life Chances in Nigeria

A major downside of the cashless policy introduced by the Central Bank of Nigeria in 2014 is pervasive automated teller machine (ATM) frauds. While fraudsters gain, the life chances of victims are affected. Previous studies in Nigeria had not investigated the effect of ATM frauds on victims’ life ch...

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Published: 2017
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LEADER 00000njm a2000000a 4500
001 oai:repository.ui.edu.ng:123456789/13430
042 |a dc 
720 |a Tade, O.  |e author 
720 |a Adeniyi, O. A.  |e author 
260 |c 2017 
520 |a A major downside of the cashless policy introduced by the Central Bank of Nigeria in 2014 is pervasive automated teller machine (ATM) frauds. While fraudsters gain, the life chances of victims are affected. Previous studies in Nigeria had not investigated the effect of ATM frauds on victims’ life chances. Data were generated through in-depth interviews with victims of ATM fraud. Findings show victims suffered post fraud trauma and often depended on friends, parents and relatives to survive the trauma. The reaction of banks to customers’ victimization was unfavorable and unhelpful in compensating the financial losses of customers. We recommend better internal controls for banks and implementation of mechanisms to govern trust and protect customers from victimization. 
024 8 |a 0269-7580 
024 8 |a ui_art_tade_they_2017 
024 8 |a International Review of Victimology 23(3), pp. 313-324 
024 8 |a https://repository.ui.edu.ng/handle/123456789/13430 
653 |a Cashless policy 
653 |a Life chances 
653 |a Victimology 
653 |a Fraud 
653 |a Nigeria 
245 0 0 |a “They Withdrew All I Was Worth”: Automated Teller Machine Fraud and Victims’ Life Chances in Nigeria