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Reference service delivery system in west-Africa: limitations and prospects as seen from Kenneth Dike Library, Nigeria

This paper focuses on the centrality of reference services to the practice of librarians hip. It enumerates the limitations faced by Kenneth Dike Library (KDL) in its bid to deploy Information Communications Technology (lCT) to its reference services delivery system. Being a university library in a...

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Published: 2010
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LEADER 00000njm a2000000a 4500
001 oai:repository.ui.edu.ng:123456789/8282
042 |a dc 
720 |a Ola, C. O.  |e author 
260 |c 2010 
520 |a This paper focuses on the centrality of reference services to the practice of librarians hip. It enumerates the limitations faced by Kenneth Dike Library (KDL) in its bid to deploy Information Communications Technology (lCT) to its reference services delivery system. Being a university library in a developing country, KDL has to cope with the problems confronting universities in Nigeria. The problems that plague the ivory towers and, consequently, the libraries that serve them, include lack of proper funding, infrastructural deficiencies, inability to retain information technology experts, and intra-local politics regarding the control of ICT facilities in the library. The paper also projects on KDL's efforts at establishing the virtual reference suite to complement its present reference services 
024 8 |a ui_art_ola_reference_2010 
024 8 |a Internet Reference Services Quarterly, 15(2), 2010. Pp. 97 - 106 
024 8 |a http://ir.library.ui.edu.ng/handle/123456789/8282 
653 |a Reference services 
653 |a Information Communications Technology (lCT) 
653 |a Kenneth Dike Library 
653 |a Nigeria 
653 |a West Africa 
245 0 0 |a Reference service delivery system in west-Africa: limitations and prospects as seen from Kenneth Dike Library, Nigeria