Full Text Available
Note: Clicking the button above will open the full text document at the original institutional repository in a new window.
Understanding and soliciting key intelligence needs in competitive intelligence : an information intermediary perspective
Thesis (PhD (Information Science))--University of Pretoria, 2024.
Saved in:
| Other Authors: | |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
University of Pretoria
2025
|
| Subjects: | |
| Tags: |
No Tags, Be the first to tag this record!
|
| _version_ | 1867613664054345728 |
|---|---|
| access_status_str | Open Access |
| author2 | Laughton, Paul |
| author_browse | Laughton, Paul |
| author_facet | Laughton, Paul |
| collection | Thesis |
| dc_rights_str_mv | © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Thesis (PhD (Information Science))--University of Pretoria, 2024. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/100957 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:39:44.170Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2025 |
| publishDateRange | 2025 |
| publishDateSort | 2025 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/100957 Understanding and soliciting key intelligence needs in competitive intelligence : an information intermediary perspective Laughton, Paul tumelo.sebata@up.ac.za Maungwa, Tumelo Masego UCTD Sustainable Development Goals (SDGs) Information behaviour Intermediary information seeking Information needs Key intelligence needs Information behaviour Competitive intelligence Thesis (PhD (Information Science))--University of Pretoria, 2024. This study investigates a critical, yet under-explored phase of the competitive intelligence cycle of soliciting, articulating, expressing, and understanding key intelligence needs within the realm of competitive intelligence. Through a synthesis of in-depth qualitative interviews with competitive intelligence and information service intermediaries, coupled with an extensive review of existing literature, this study explores and sheds light on the roles, challenges, methods, and strategies employed by these intermediaries. To better understand the components that lead to the effective soliciting of information and key intelligence needs, it was imperative to also understand the challenges and solutions that come with both being an intermediary and those challenges associated with information and key intelligence needs. Challenges identified include clients’ limited understanding of their own needs, ambiguity in articulating the information and key intelligence needs, and assumptions of prior knowledge. The strategies to overcome these challenges are embedded in the Four-phase Outline for Competitive Intelligence Solicit Framework (FOCIS). In the scarcity of literature that explains the articulation, solicitation, and understanding of key intelligence needs within the competitive intelligence cycle, this study bridges a significant gap by offering a comprehensive framework to improve the understanding of key intelligence needs. National Research Foundation Information Science PhD (Information Science) Unrestricted Faculty of Engineering, Built Environment and Information Technology SDG-08: Decent work and economic growth 2025-02-15T19:12:20Z 2025-02-15T19:12:20Z 2025-04 2024-02 Thesis * A2025 http://hdl.handle.net/2263/100957 https://doi.org/10.25403/UPresearchdata.28423844 en © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Sustainable Development Goals (SDGs) Information behaviour Intermediary information seeking Information needs Key intelligence needs Information behaviour Competitive intelligence Understanding and soliciting key intelligence needs in competitive intelligence : an information intermediary perspective |
| title | Understanding and soliciting key intelligence needs in competitive intelligence : an information intermediary perspective |
| title_full | Understanding and soliciting key intelligence needs in competitive intelligence : an information intermediary perspective |
| title_fullStr | Understanding and soliciting key intelligence needs in competitive intelligence : an information intermediary perspective |
| title_full_unstemmed | Understanding and soliciting key intelligence needs in competitive intelligence : an information intermediary perspective |
| title_short | Understanding and soliciting key intelligence needs in competitive intelligence : an information intermediary perspective |
| title_sort | understanding and soliciting key intelligence needs in competitive intelligence an information intermediary perspective |
| topic | UCTD Sustainable Development Goals (SDGs) Information behaviour Intermediary information seeking Information needs Key intelligence needs Information behaviour Competitive intelligence |
| url | http://hdl.handle.net/2263/100957 https://doi.org/10.25403/UPresearchdata.28423844 |