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Servant leadership and follower outcomes at work : the influence of perceived leader authenticity

Thesis (PhD (Industrial and Organisational Psychology))--University of Pretoria, 2025.

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Other Authors: Hoobler, Jenny
Format: Thesis
Language:English
Published: University of Pretoria 2025
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access_status_str Open Access
author2 Hoobler, Jenny
author_browse Hoobler, Jenny
author_facet Hoobler, Jenny
collection Thesis
dc_rights_str_mv © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Thesis (PhD (Industrial and Organisational Psychology))--University of Pretoria, 2025.
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institution University of Pretoria (South Africa)
language English
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license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2025
publishDateRange 2025
publishDateSort 2025
publisher University of Pretoria
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spelling oai:repository.up.ac.za:2263/101359 Servant leadership and follower outcomes at work : the influence of perceived leader authenticity Hoobler, Jenny kim@onyxopen.co.uk Dowdeswell, Kim Elizabeth UCTD Sustainable Development Goals (SDGs) Servant leadership Machiavellianism Serving culture Attribution theory Thesis (PhD (Industrial and Organisational Psychology))--University of Pretoria, 2025. This thesis explores the impact of perceived authenticity in servant leadership, particularly the risk of Machiavellian leaders adopting positive leadership styles for self-serving purposes. It examines whether follower attributions of leader intent influence trust and moral disengagement, and whether a serving culture prompts Machiavellian leaders to adopt servant leadership behaviours. Using attribution theory, the study employs a quantitative, cross-sectional survey design with multilevel modelling to analyse data from leaders and followers. Although hypotheses about leader intent were not supported, the study highlights the need for further investigation given conflicting evidence in the literature regarding followers’ ability to detect manipulative intents. The study also finds that Machiavellian leaders are more likely to adopt servant leadership in a strong serving culture, raising concerns about the potential negative consequences for promoting servant leadership in organisations. Additionally, servant leadership is linked to a lower propensity for employees to morally disengage, which has theoretical and practical implications and offers an avenue for the leadership style to reduce negative follower outcomes in addition to its benefits. Future research should continue to explore perceived leader sincerity, incorporating relational attributions alongside intentionality attributions, and using longitudinal designs to examine the influence of serving culture over time. Further investigation into moral disengagement as a mediator of reduced negative outcomes and exploring whether moral disengagement is a direct or indirect effect of servant leadership would advance our understanding of how servant leadership can be beneficial for individuals and organisations. Human Resource Management PhD (Industrial and Organisational Psychology) Unrestricted Faculty of Economic And Management Sciences SDG-08: Decent work and economic growth 2025-03-06T03:16:10Z 2025-03-06T03:16:10Z 2025-04 2025-02 Thesis * A2025 http://hdl.handle.net/2263/101359 https://doi.org/10.25403/UPresearchdata.28484933 en © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Sustainable Development Goals (SDGs)
Servant leadership
Machiavellianism
Serving culture
Attribution theory
Servant leadership and follower outcomes at work : the influence of perceived leader authenticity
title Servant leadership and follower outcomes at work : the influence of perceived leader authenticity
title_full Servant leadership and follower outcomes at work : the influence of perceived leader authenticity
title_fullStr Servant leadership and follower outcomes at work : the influence of perceived leader authenticity
title_full_unstemmed Servant leadership and follower outcomes at work : the influence of perceived leader authenticity
title_short Servant leadership and follower outcomes at work : the influence of perceived leader authenticity
title_sort servant leadership and follower outcomes at work the influence of perceived leader authenticity
topic UCTD
Sustainable Development Goals (SDGs)
Servant leadership
Machiavellianism
Serving culture
Attribution theory
url http://hdl.handle.net/2263/101359
https://doi.org/10.25403/UPresearchdata.28484933