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Impact of digital transformation on job performance in the South African mining sector : the role of employee engagement

Mini Dissertation (MPhil (Corporate Strategy))--University of Pretoria, 2024.

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Other Authors: Myres, Hugh
Format: Thesis
Language:English
Published: University of Pretoria 2025
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access_status_str Open Access
author2 Myres, Hugh
author_browse Myres, Hugh
author_facet Myres, Hugh
collection Thesis
dc_rights_str_mv © 2024 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MPhil (Corporate Strategy))--University of Pretoria, 2024.
format Thesis
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:40:30.710Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2025
publishDateRange 2025
publishDateSort 2025
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/101835 Impact of digital transformation on job performance in the South African mining sector : the role of employee engagement Myres, Hugh ichelp@gibs.co.za Magubane, Perfect Thembinkosi UCTD Digital Transformation Employee Engagement Job Performance Mini Dissertation (MPhil (Corporate Strategy))--University of Pretoria, 2024. This study investigated the impact of digital transformation (DT) on job performance (JP) through the mediating role of employee engagement (EE). As organisations embrace digital technologies, understanding their effect on employee outcomes, particularly JP, is vital. The research suggests DT enhances the work environment by equipping employees with advanced tools and resources, increasing engagement. Higher engagement levels improve JP, establishing EE's significant mediating role in the DT-JP relationship. The study adopted a quantitative approach, gathering data through surveys from employees across diverse South African mining companies undergoing DT. It examined key constructs, including DT, EE, and JP, and employed Kendall's Tau correlation analysis in SPSS to explore these constructs' relationships. Its findings reveal moderate and significant DT-JP and DT-EE relationships, with a strong and significant EE-JP relationship, revealing that engaged employees are more likely to show enhanced JP. The study further found that demographic factors such as age, educational level, job role, and work experience influence EE and JP. Employees who are older, more highly educated, in senior roles, or have greater work experience reported higher engagement levels and better JP. However, demographic factors did not significantly impact the DT construct, suggesting that the DT process applies broadly, irrespective of these factors. Based on these findings, this study contributes to the growing body of knowledge on the role of EE in leveraging DT for improved JP outcomes. Therefore, organisations should prioritise fostering a culture of engagement while implementing DT initiatives to enhance JP. Thus, equipping employees with the right technology and promoting their engagement can improve their performance outcomes. Also, addressing their demographic differences when implementing engagement and performance strategies offers valuable insights for managers seeking to enhance technological and human resource integration. However, this study's dependence on self-reported data may have introduced response bias, affecting its findings. Its cross-sectional design restricted its ability to establish causation. Thus, using diverse data sources, adopting a longitudinal study approach, and collecting information from multiple sectors would improve the generalisability of future research findings. Gordon Institute of Business Science (GIBS) MPhil (Corporate Strategy) Unrestricted Gordon Institute of Business Science (GIBS) SDG-03:Good heatlh and well-being SDG-08:Decent work and economic growth SDG-09: Industry, innovation and infrastructure SDG-17:Partnerships for the goals 2025-04-02T06:54:27Z 2025-04-02T06:54:27Z 2025-05-05 2024-11 Mini Dissertation * A2025 http://hdl.handle.net/2263/101835 en © 2024 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Digital Transformation
Employee Engagement
Job Performance
Impact of digital transformation on job performance in the South African mining sector : the role of employee engagement
title Impact of digital transformation on job performance in the South African mining sector : the role of employee engagement
title_full Impact of digital transformation on job performance in the South African mining sector : the role of employee engagement
title_fullStr Impact of digital transformation on job performance in the South African mining sector : the role of employee engagement
title_full_unstemmed Impact of digital transformation on job performance in the South African mining sector : the role of employee engagement
title_short Impact of digital transformation on job performance in the South African mining sector : the role of employee engagement
title_sort impact of digital transformation on job performance in the south african mining sector the role of employee engagement
topic UCTD
Digital Transformation
Employee Engagement
Job Performance
url http://hdl.handle.net/2263/101835