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Experiences of employees in a public sector organisation during periods of uncertainty and instability : exploring the nexus between employee empowerment and organisational agility
Mini Dissertation (MPhil (Corporate Strategy))--University of Pretoria, 2024.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2025
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| _version_ | 1867613469963976704 |
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| access_status_str | Open Access |
| author2 | Olivier, Johan |
| author_browse | Olivier, Johan |
| author_facet | Olivier, Johan |
| collection | Thesis |
| dc_rights_str_mv | © 2024 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Mini Dissertation (MPhil (Corporate Strategy))--University of Pretoria, 2024. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/101845 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:36:39.169Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2025 |
| publishDateRange | 2025 |
| publishDateSort | 2025 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/101845 Experiences of employees in a public sector organisation during periods of uncertainty and instability : exploring the nexus between employee empowerment and organisational agility Olivier, Johan ichelp@gibs.co.za Masipa, Mpho Thelma UCTD Dynamic Capabilities Agility Organisational Agility Employee Empowerment Mini Dissertation (MPhil (Corporate Strategy))--University of Pretoria, 2024. Modern organisations face dynamic environments of volatility, uncertainty, complexities, and ambiguity (VUCA). Public sector organisations are not exempt from the impact of these turbulent times. They must find ways to navigate and adapt to these changes to fulfil their mandate of serving their citizens. Given the bureaucratic nature of the public sector, the constraints experienced make it challenging to respond swiftly and easily to the changing environment, which became the interest in the study to explore agility in the public sector and how employee empowerment plays a role in the organisation's agility. Grounded in the dynamic capabilities framework, this study examines how employees in a public sector organisation perceive their empowerment, which influences their experiences during periods filled with uncertainty and instability and how this contributes to organisational agility. Through a phenomenological approach, the study focused on employees' lived experiences and how they experienced periods of uncertainty. From the study, employee empowerment is driven by structural empowerment dimensions such as access to opportunities, resources, information, and support, with psychological dimensions comprised of meaning, competence, self-determination, and impact on the organisation's agility. Despite the bureaucratic nature of the public sector, employees with high empowerment levels showed resilience, proactive behaviour, adaptability, and problem-solving abilities, which are essential for agility. The study provides practical recommendations to ensure an agile workforce. It contributes to the literature by adding insights into agility in the public sector context and highlighting key dimensions that drive empowerment. Gordon Institute of Business Science (GIBS) MPhil (Corporate Strategy) Unrestricted Gordon Institute of Business Science (GIBS) SDG-08:Decent work and economic growth SDG-17:Partnerships for the goals 2025-04-02T07:02:34Z 2025-04-02T07:02:34Z 2025-05-05 2024-11 Mini Dissertation * A2025 http://hdl.handle.net/2263/101845 en © 2024 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Dynamic Capabilities Agility Organisational Agility Employee Empowerment Experiences of employees in a public sector organisation during periods of uncertainty and instability : exploring the nexus between employee empowerment and organisational agility |
| title | Experiences of employees in a public sector organisation during periods of uncertainty and instability : exploring the nexus between employee empowerment and organisational agility |
| title_full | Experiences of employees in a public sector organisation during periods of uncertainty and instability : exploring the nexus between employee empowerment and organisational agility |
| title_fullStr | Experiences of employees in a public sector organisation during periods of uncertainty and instability : exploring the nexus between employee empowerment and organisational agility |
| title_full_unstemmed | Experiences of employees in a public sector organisation during periods of uncertainty and instability : exploring the nexus between employee empowerment and organisational agility |
| title_short | Experiences of employees in a public sector organisation during periods of uncertainty and instability : exploring the nexus between employee empowerment and organisational agility |
| title_sort | experiences of employees in a public sector organisation during periods of uncertainty and instability exploring the nexus between employee empowerment and organisational agility |
| topic | UCTD Dynamic Capabilities Agility Organisational Agility Employee Empowerment |
| url | http://hdl.handle.net/2263/101845 |