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The perception of gender and racial diversity in top management and its influence on employee engagement : a cross-sectional study of black women in South Africa’s financial services industry
Mini Dissertation (MPhil (Corporate Strategy))--University of Pretoria, 2024.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2025
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| _version_ | 1867613502862000128 |
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| access_status_str | Open Access |
| author2 | Madziva, Tonderayi |
| author_browse | Madziva, Tonderayi |
| author_facet | Madziva, Tonderayi |
| collection | Thesis |
| dc_rights_str_mv | © 2024 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Mini Dissertation (MPhil (Corporate Strategy))--University of Pretoria, 2024. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/101852 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:37:10.603Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2025 |
| publishDateRange | 2025 |
| publishDateSort | 2025 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/101852 The perception of gender and racial diversity in top management and its influence on employee engagement : a cross-sectional study of black women in South Africa’s financial services industry Madziva, Tonderayi ichelp@gibs.co.za Molaudi, Masentle UCTD Black Women Black Female Shared Cultural Background Mini Dissertation (MPhil (Corporate Strategy))--University of Pretoria, 2024. The research study examined the role of the perception of race and gender diversity in top management and its influence on the employee engagement of black South African women working in the financial services industry. The research question hypothesised a positive relationship between perceptions of diversity in senior leadership and positive employee engagement. Grounded in Upper-echelons theory, Social Identity and Social exchange theory, and gender-bias theories such as Tokenism and the Glass Ceiling, the study drew on diversity management theory to explore how perceptions of diversity in top management leadership influence engagement levels The research gathered data from respondents employed in listed and unlisted financial services companies using a quantitative cross-sectional survey method. The findings indicated that the perception of gender and racial diversity in organisational senior leadership does not significantly influence the employee engagement of black women. Perceptions of racial diversity in senior leadership were found to have a greater influence than gender diversity on the engagement levels of black women in South Africa’s financial services industry. The research findings highlight the inconclusive nature of Top Management diversity effects on organisational outcomes. The research aims to contribute to the theoretical understanding of diversity management in non-Western contexts and provide insights into employee engagement theory. Gordon Institute of Business Science (GIBS) MPhil (Corporate Strategy) Unrestricted Gordon Institute of Business Science (GIBS) SDG-05:Gender equality SDG-08:Decent work and economic growth SDG-09: Industry, innovation and infrastructure SDG-10:Reduces inequalities SDG-17:Partnerships for the goals 2025-04-02T07:07:55Z 2025-04-02T07:07:55Z 2025-05 2024-11 Mini Dissertation * A2025 http://hdl.handle.net/2263/101852 en © 2024 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Black Women Black Female Shared Cultural Background The perception of gender and racial diversity in top management and its influence on employee engagement : a cross-sectional study of black women in South Africa’s financial services industry |
| title | The perception of gender and racial diversity in top management and its influence on employee engagement : a cross-sectional study of black women in South Africa’s financial services industry |
| title_full | The perception of gender and racial diversity in top management and its influence on employee engagement : a cross-sectional study of black women in South Africa’s financial services industry |
| title_fullStr | The perception of gender and racial diversity in top management and its influence on employee engagement : a cross-sectional study of black women in South Africa’s financial services industry |
| title_full_unstemmed | The perception of gender and racial diversity in top management and its influence on employee engagement : a cross-sectional study of black women in South Africa’s financial services industry |
| title_short | The perception of gender and racial diversity in top management and its influence on employee engagement : a cross-sectional study of black women in South Africa’s financial services industry |
| title_sort | perception of gender and racial diversity in top management and its influence on employee engagement a cross sectional study of black women in south africa s financial services industry |
| topic | UCTD Black Women Black Female Shared Cultural Background |
| url | http://hdl.handle.net/2263/101852 |