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The impact of trust, hybrid work, and employee engagement on South African employees

Mini Dissertation (MBA)--University of Pretoria, 2024.

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Other Authors: Meintjes, Anel
Format: Thesis
Language:English
Published: University of Pretoria 2025
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access_status_str Open Access
author2 Meintjes, Anel
author_browse Meintjes, Anel
author_facet Meintjes, Anel
collection Thesis
dc_rights_str_mv © 2024 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MBA)--University of Pretoria, 2024.
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:39:48.717Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2025
publishDateRange 2025
publishDateSort 2025
publisher University of Pretoria
publisherStr University of Pretoria
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spelling oai:repository.up.ac.za:2263/101878 The impact of trust, hybrid work, and employee engagement on South African employees Meintjes, Anel ichelp@gibs.co.za Maketa, Mabel Boitumelo UCTD Hybrid Trust Employee Engagement Communication Mini Dissertation (MBA)--University of Pretoria, 2024. The shift from traditional ways working to a hybrid work has been adopted by most organisation since the pandemic. This has an impact on how employee engage and trust each other. The presence or absence of trust can enable or hinder organisation performance and employee engagement in hybrid work as trust is the foundation of employee engagement. This study will explore how to build trust and engagement in a hybrid work environment. The literature was built on the existing literature on employee engagement and trust focusing on the relationship between hybrid work, trust, and employee engagement. A quantitative research method was used for this study to determine the relationship between hybrid work, trust, and engagement. Data was collected using online survey from 134 South African employees who are working in a hybrid work environment. The research findings were tested using descriptive statistics, validity, reliability, correlation and regression. Findings from the study demonstrated that the relationship between employee engagement, hybrid work, and trust. It also demonstrated that there is no relationship between trust and hybrid work. Considering this study’s findings, it supports the criticality of engagement while working in a hybrid which includes honest feedback between managers and employees. It also supports the importance of trust between managers and employees, which increases collaboration and communication. The study contradicts the other studies done by the researchers that say hybrid work influences trust between employees, a quantitative study is recommended for future research to explore this contradiction. Gordon Institute of Business Science (GIBS) MBA Restricted Gordon Institute of Business Science (GIBS) SDG-08:Decent work and economic growth SDG-09: Industry, innovation and infrastructure 2025-04-08T07:47:05Z 2025-04-08T07:47:05Z 2025-05-05 2024-11 Mini Dissertation * A2025 http://hdl.handle.net/2263/101878 en © 2024 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Hybrid
Trust
Employee Engagement
Communication
The impact of trust, hybrid work, and employee engagement on South African employees
title The impact of trust, hybrid work, and employee engagement on South African employees
title_full The impact of trust, hybrid work, and employee engagement on South African employees
title_fullStr The impact of trust, hybrid work, and employee engagement on South African employees
title_full_unstemmed The impact of trust, hybrid work, and employee engagement on South African employees
title_short The impact of trust, hybrid work, and employee engagement on South African employees
title_sort impact of trust hybrid work and employee engagement on south african employees
topic UCTD
Hybrid
Trust
Employee Engagement
Communication
url http://hdl.handle.net/2263/101878