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Inclusive leadership in hybrid teams : cultivating psychological safety within the financial sector
Mini Dissertation (MBA)--University of Pretoria, 2024.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2025
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| _version_ | 1867613662827511808 |
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| access_status_str | Open Access |
| author2 | Ndletyana, Dorothy |
| author_browse | Ndletyana, Dorothy |
| author_facet | Ndletyana, Dorothy |
| collection | Thesis |
| dc_rights_str_mv | © 2024 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Mini Dissertation (MBA)--University of Pretoria, 2024. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/101886 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:39:43.129Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2025 |
| publishDateRange | 2025 |
| publishDateSort | 2025 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/101886 Inclusive leadership in hybrid teams : cultivating psychological safety within the financial sector Ndletyana, Dorothy ichelp@gibs.co.za Bokgwathile, Tumelo Justine UCTD Inclusive Leadership Psychological Safety Hybrid Teams Financial Sector Communication Trust Mini Dissertation (MBA)--University of Pretoria, 2024. The COVID-19 epidemic caused a global disruption that created the norm of full-time virtual work. With the ending of the pandemic, organisations have embraced the new hybrid working paradigm, wherein people operate in co-locations. This novel phe-nomenon presents both advantages and challenges. Consequently, leaders retain the responsibility to manage effectively, remain agile and adapt as changes arise. The hybrid working model necessitates relational leaders capable of promoting well-being and inclusion while enhancing performance. Inclusive leadership is presently currently underexplored, and how it cultivates psychological safety in teams in this novel context remains unknown. This study aims to understand how leadership be-haviours have shifted to foster inclusive environments in the current context. Further-more, the role of inclusive leadership in promoting psychological safety within hybrid teams is explored. This study employed a qualitative exploratory research methodology, which pro-duced novel findings into the adaptation of leadership behaviours to foster inclusive hybrid teams. Furthermore, to comprehend the impact of inclusive leadership on psy-chological safety within hybrid teams. Fourteen semi-structured interviews were con-ducted with hybrid working knowledge workers in the financial sector. The findings indicate that leaders who adopt an outcome-oriented strategy create inclusive envi-ronments. Additionally, the findings indicated the crucial role trust and open commu-nication contribute towards fostering inclusive leadership that promotes psychologi-cal safety. Gordon Institute of Business Science (GIBS) MBA Unrestricted Gordon Institute of Business Science (GIBS) SDG-08:Decent work and economic growth 2025-04-08T07:58:39Z 2025-04-08T07:58:39Z 2025-05-05 2024-11 Mini Dissertation * A2025 http://hdl.handle.net/2263/101886 en © 2024 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Inclusive Leadership Psychological Safety Hybrid Teams Financial Sector Communication Trust Inclusive leadership in hybrid teams : cultivating psychological safety within the financial sector |
| title | Inclusive leadership in hybrid teams : cultivating psychological safety within the financial sector |
| title_full | Inclusive leadership in hybrid teams : cultivating psychological safety within the financial sector |
| title_fullStr | Inclusive leadership in hybrid teams : cultivating psychological safety within the financial sector |
| title_full_unstemmed | Inclusive leadership in hybrid teams : cultivating psychological safety within the financial sector |
| title_short | Inclusive leadership in hybrid teams : cultivating psychological safety within the financial sector |
| title_sort | inclusive leadership in hybrid teams cultivating psychological safety within the financial sector |
| topic | UCTD Inclusive Leadership Psychological Safety Hybrid Teams Financial Sector Communication Trust |
| url | http://hdl.handle.net/2263/101886 |