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Gen Z expectations’ influence on organisational culture change through onboarding and retention

Mini Dissertation (MBA)--University of Pretoria, 2024.

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Other Authors: Rowley, Colin
Format: Thesis
Language:English
Published: University of Pretoria 2025
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access_status_str Open Access
author2 Rowley, Colin
author_browse Rowley, Colin
author_facet Rowley, Colin
collection Thesis
dc_rights_str_mv © 2024 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MBA)--University of Pretoria, 2024.
format Thesis
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:36:12.613Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2025
publishDateRange 2025
publishDateSort 2025
publisher University of Pretoria
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spelling oai:repository.up.ac.za:2263/102046 Gen Z expectations’ influence on organisational culture change through onboarding and retention Rowley, Colin ichelp@gibs.co.za Sekete, Neville Keotshepile UCTD Generation Z (Gen Z) Gen Z Employees Managers of Gen Z Expectations Demands Organisational Culture Mini Dissertation (MBA)--University of Pretoria, 2024. The business environment has been interrupted by the integration of digital evolution and the need to save the environment and people. Thus, organisations must adapt to these interruptions to remain competitive in the work environment by employing the right skills and talent. Amidst the digital evolution and these needs, Gen Z has emerged as digital natives, representing a different generation from the older generations. Their distinction from the older generations enables them to accept and embrace these interruptions more readily. Therefore, businesses need to attract, onboard, and retain Gen Z employees so they can assist organisations in adapting to these rapid changes in the business environment and create a competitive advantage. The purpose of this research is to analyse the expectations of Gen Z that are critical for organisations to succeed, the influence of those expectations on changing organisational culture, how organisations are changing organisational culture, and shifts in organisational culture. Through in-depth semi-structured interviews, qualitative research was conducted to gain a deeper understanding of eight Gen Z employees and seven managers of Gen Z employees. The study's outcome highlighted the need to address Gen Z's expectations and demands to influence organisational culture change, resulting in a competitive advantage. Gordon Institute of Business Science (GIBS) MBA Unrestricted Gordon Institute of Business Science (GIBS) SDG-08:Decent work and economic growth 2025-04-14T13:22:42Z 2025-04-14T13:22:42Z 2025-05-05 2024-11 Mini Dissertation * A2025 http://hdl.handle.net/2263/102046 en © 2024 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Generation Z (Gen Z)
Gen Z Employees
Managers of Gen Z
Expectations
Demands
Organisational Culture
Gen Z expectations’ influence on organisational culture change through onboarding and retention
title Gen Z expectations’ influence on organisational culture change through onboarding and retention
title_full Gen Z expectations’ influence on organisational culture change through onboarding and retention
title_fullStr Gen Z expectations’ influence on organisational culture change through onboarding and retention
title_full_unstemmed Gen Z expectations’ influence on organisational culture change through onboarding and retention
title_short Gen Z expectations’ influence on organisational culture change through onboarding and retention
title_sort gen z expectations influence on organisational culture change through onboarding and retention
topic UCTD
Generation Z (Gen Z)
Gen Z Employees
Managers of Gen Z
Expectations
Demands
Organisational Culture
url http://hdl.handle.net/2263/102046