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The fluidity of the psychological contract during times of change
Mini Dissertation (MBA)--University of Pretoria, 2024.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2025
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| _version_ | 1867613450387062784 |
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| access_status_str | Open Access |
| author2 | Ruiters, Michele |
| author_browse | Ruiters, Michele |
| author_facet | Ruiters, Michele |
| collection | Thesis |
| dc_rights_str_mv | © 2024 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Mini Dissertation (MBA)--University of Pretoria, 2024. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/102056 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:36:20.438Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2025 |
| publishDateRange | 2025 |
| publishDateSort | 2025 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/102056 The fluidity of the psychological contract during times of change Ruiters, Michele ichelp@gibs.co.za Viljoen, Francois UCTD Psychological Contract Hybrid Work Environment Trust Work to Life Balance Organisational Support Psychological Contract Breach Mini Dissertation (MBA)--University of Pretoria, 2024. Organisations were forced to let employees work from home during the COVID-19 pandemic. Since then, a hybrid work environment became the new normal. This paper sets forth to determine how an abrupt transition into a hybrid work environment altered employee’s psychological contracts in terms of employee’s perceptions of trust, work life balance and perceived organisational support. A qualitative study was conducted on a small government institution that used a hybrid work environment. Semi-structure interviews were conducted with 12 employees. The findings of the study revealed that due to an increase in formol monitoring and control activities moving into a hybrid work environment, as well as the withholding of information arising from no longer having impromptu meetings with teams and information getting lost, respondents did experience a decrease in their perception of trust. The study further revealed that respondents experienced increased strain working from home resulting in an increased work to life conflict. Lastly the study found that the organisation did not meet the employee’s perception of perceived organisational support. The overall findings suggest that a sudden change in the working environment can alter the psychological contract and lead to psychological contract breach. Gordon Institute of Business Science (GIBS) MBA Unrestricted Gordon Institute of Business Science (GIBS) SDG-08:Decent work and economic growth SDG-09: Industry, innovation and infrastructure 2025-04-15T07:49:59Z 2025-04-15T07:49:59Z 2025-05-05 2024-11 Mini Dissertation * A2025 http://hdl.handle.net/2263/102056 en © 2024 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Psychological Contract Hybrid Work Environment Trust Work to Life Balance Organisational Support Psychological Contract Breach The fluidity of the psychological contract during times of change |
| title | The fluidity of the psychological contract during times of change |
| title_full | The fluidity of the psychological contract during times of change |
| title_fullStr | The fluidity of the psychological contract during times of change |
| title_full_unstemmed | The fluidity of the psychological contract during times of change |
| title_short | The fluidity of the psychological contract during times of change |
| title_sort | fluidity of the psychological contract during times of change |
| topic | UCTD Psychological Contract Hybrid Work Environment Trust Work to Life Balance Organisational Support Psychological Contract Breach |
| url | http://hdl.handle.net/2263/102056 |