Full Text Available
Note: Clicking the button above will open the full text document at the original institutional repository in a new window.
The effects of inclusive leadership behaviour on the turnover intention of knowledge workers
Mini Dissertation (MBA)--University of Pretoria, 2024.
Saved in:
| Other Authors: | |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
University of Pretoria
2025
|
| Subjects: | |
| Tags: |
No Tags, Be the first to tag this record!
|
| _version_ | 1867613533207789568 |
|---|---|
| access_status_str | Open Access |
| author2 | Meintjes, Anel |
| author_browse | Meintjes, Anel |
| author_facet | Meintjes, Anel |
| collection | Thesis |
| dc_rights_str_mv | © 2024 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Mini Dissertation (MBA)--University of Pretoria, 2024. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/102077 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:37:39.235Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2025 |
| publishDateRange | 2025 |
| publishDateSort | 2025 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/102077 The effects of inclusive leadership behaviour on the turnover intention of knowledge workers Meintjes, Anel ichelp@gibs.co.za Ntulini, Mncedisi Xolani Tamayi UCTD Inclusion Leadership Knowledge Workers Turnover Intention Social Exchange Theory Mini Dissertation (MBA)--University of Pretoria, 2024. The knowledge-based economy has created circumstances where knowledge held by employees is an asset that a firm can use to create and sustain a competitive advantage. Despite this increased attention to knowledge and knowledge management, the retention of knowledge workers remains a challenge. Increasingly, employers are turning to inclusiveness to realise the best out of their knowledge workers. This research investigated the impact of inclusive leadership on the turnover intention of knowledge workers in South Africa. The researcher conducted 11 in-depth semi-structured interviews to explore how inclusive leadership behaviours, such as creating a supportive environment, promoting fairness, involving employees in decision-making, soliciting different perspectives and showing appreciation, influence employees’ sense of workgroup inclusion. Through a phenomenological study, it was found that inclusive work behaviours reduce the likelihood of turnover intention among knowledge workers. It was also found that showing appreciation and creating a perceived environment of support had the most impact on knowledge workers' turnover intention. The study provides insights into how these leadership behaviours can reduce turnover intention, thereby helping organisations retain valuable knowledge workers and maintain a competitive advantage. Gordon Institute of Business Science (GIBS) MBA Unrestricted Gordon Institute of Business Science (GIBS) SDG-04:Quality Education SDG-08:Decent work and economic growth SDG-09: Industry, innovation and infrastructure 2025-04-15T08:03:17Z 2025-04-15T08:03:17Z 2025-05-05 2024-11 Mini Dissertation * A2025 http://hdl.handle.net/2263/102077 en © 2024 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Inclusion Leadership Knowledge Workers Turnover Intention Social Exchange Theory The effects of inclusive leadership behaviour on the turnover intention of knowledge workers |
| title | The effects of inclusive leadership behaviour on the turnover intention of knowledge workers |
| title_full | The effects of inclusive leadership behaviour on the turnover intention of knowledge workers |
| title_fullStr | The effects of inclusive leadership behaviour on the turnover intention of knowledge workers |
| title_full_unstemmed | The effects of inclusive leadership behaviour on the turnover intention of knowledge workers |
| title_short | The effects of inclusive leadership behaviour on the turnover intention of knowledge workers |
| title_sort | effects of inclusive leadership behaviour on the turnover intention of knowledge workers |
| topic | UCTD Inclusion Leadership Knowledge Workers Turnover Intention Social Exchange Theory |
| url | http://hdl.handle.net/2263/102077 |