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The impact of inclusion on employee engagement : evidence from the South African financial sector

Mini Dissertation (MBA)--University of Pretoria, 2024.

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Other Authors: Ruiters, Michele
Format: Thesis
Language:English
Published: University of Pretoria 2025
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access_status_str Open Access
author2 Ruiters, Michele
author_browse Ruiters, Michele
author_facet Ruiters, Michele
collection Thesis
dc_rights_str_mv © 2024 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MBA)--University of Pretoria, 2024.
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:37:16.787Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2025
publishDateRange 2025
publishDateSort 2025
publisher University of Pretoria
publisherStr University of Pretoria
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spelling oai:repository.up.ac.za:2263/102081 The impact of inclusion on employee engagement : evidence from the South African financial sector Ruiters, Michele ichelp@gibs.co.za Sekhukhune, Mpatsake Jessica UCTD Diversity Inclusion Employee Engagement Leadership Underrepresented Groups Equity Mini Dissertation (MBA)--University of Pretoria, 2024. Globalisation has been expedited by technological advancements, which have led to a growing number of diverse workforces on a global scale. Nevertheless, diversity is an inherent characteristic of South Africa's demographic makeup. However, the mere presence of diverse individuals does not necessarily promote an inclusive environment, and diversity alone does not equate to inclusion. Scholars have conducted a comprehensive examination of diversity and inclusion, highlighting the significance of inclusion in facilitating the success of diverse workforces. Nevertheless, such studies have not investigated South Africa's finance sector context; this research has been conducted in other regions and various sectors. This study aims to address this gap by investigating the correlation between employee engagement and inclusion in the finance sector of South Africa, thereby contributing to the current existing knowledge on the subject. This study employed a structured questionnaire to collect data from 211 respondents in the South African finance sector, utilising a quantitative approach. The results demonstrated a statistically significant correlation between employee engagement and inclusion, suggesting that inclusion functions as a predictor of employee engagement. These findings emphasise the critical importance of inclusive practices in the development of a productive and engaged workforce in diverse organisational settings. Gordon Institute of Business Science (GIBS) MBA Unrestricted Gordon Institute of Business Science (GIBS) SDG-05:Gender equality SDG-08:Decent work and economic growth SDG-09: Industry, innovation and infrastructure SDG-10:Reduces inequalities 2025-04-15T08:06:41Z 2025-04-15T08:06:41Z 2025-05-05 2024-11 Mini Dissertation * A2025 http://hdl.handle.net/2263/102081 en © 2024 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Diversity
Inclusion
Employee Engagement
Leadership
Underrepresented Groups
Equity
The impact of inclusion on employee engagement : evidence from the South African financial sector
title The impact of inclusion on employee engagement : evidence from the South African financial sector
title_full The impact of inclusion on employee engagement : evidence from the South African financial sector
title_fullStr The impact of inclusion on employee engagement : evidence from the South African financial sector
title_full_unstemmed The impact of inclusion on employee engagement : evidence from the South African financial sector
title_short The impact of inclusion on employee engagement : evidence from the South African financial sector
title_sort impact of inclusion on employee engagement evidence from the south african financial sector
topic UCTD
Diversity
Inclusion
Employee Engagement
Leadership
Underrepresented Groups
Equity
url http://hdl.handle.net/2263/102081