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Drivers of organic food purchase: trust, price, and quality

Mini Dissertation (MBA)--University of Pretoria, 2025.

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Other Authors: Swanepoel, Samantha
Format: Thesis
Language:English
Published: University of Pretoria 2026
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access_status_str Open Access
author2 Swanepoel, Samantha
author_browse Swanepoel, Samantha
author_facet Swanepoel, Samantha
collection Thesis
dc_rights_str_mv © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MBA)--University of Pretoria, 2025.
format Thesis
id oai:repository.up.ac.za:2263/109119
institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:37:53.400Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2026
publishDateRange 2026
publishDateSort 2026
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/109119 Drivers of organic food purchase: trust, price, and quality Swanepoel, Samantha ichelp@gibs.co.za Meso, Ivy UCTD Organic foods Consumer trust Price sensitivity Theory of planned behaviour Perceived quality Purchase intention Mini Dissertation (MBA)--University of Pretoria, 2025. This paper applied the theory of planned behaviour to South Africa’s urban areas to determine the intentions behind the purchase of organic food. Trust (an external antecedent), perceived quality (an attitudinal determinant), and price sensitivity (a perceived behavioural control constraint) were found to be drivers of behavioural intention. Research on emerging markets with weak institutional and regulatory standards has not yet been conducted on these relationships; thus, this study provided insights into consumer behaviour in developing organic food markets. A questionnaire was distributed to urban South African consumers; only metropolitan cities were included in the survey: Pretoria, Johannesburg, eThekwini and Cape Town. The sample population consisted of people living in urban areas who were aware of organic foods and had intentions of buying or had bought organic food products. A total of 255 viable responses were used to analyse the results. Hypothesis 1 revealed that trust significantly predicted purchase intention (β = 0.39, R² = 33%), thus establishing trust as an important external factor. The results for hypothesis 2 indicated that perceived quality was the strongest predictor of purchase intentions (β = 0.50, R² = 46%). Meaning that perceptions of quality are more important than formal certification in emerging markets. Price sensitivity negatively impacted purchase intention (β = -0.19, R² = 9%). Trust did not moderate the relationship between price sensitivity and purchase intention (p = 0.178) in hypothesis 4. Understanding which drivers are more crucial in various contexts and their relationships would enable marketers a policymakers to grow the organic food markets. Gordon Institute of Business Science (GIBS) MBA Unrestricted Gordon Institute of Business Science (GIBS) SDG-11: Sustainable cities and communities 2026-03-23T09:07:41Z 2026-03-23T09:07:41Z 2026-05-05 2025 Mini Dissertation * A2025 http://hdl.handle.net/2263/109119 en © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Organic foods
Consumer trust
Price sensitivity
Theory of planned behaviour
Perceived quality
Purchase intention
Drivers of organic food purchase: trust, price, and quality
title Drivers of organic food purchase: trust, price, and quality
title_full Drivers of organic food purchase: trust, price, and quality
title_fullStr Drivers of organic food purchase: trust, price, and quality
title_full_unstemmed Drivers of organic food purchase: trust, price, and quality
title_short Drivers of organic food purchase: trust, price, and quality
title_sort drivers of organic food purchase trust price and quality
topic UCTD
Organic foods
Consumer trust
Price sensitivity
Theory of planned behaviour
Perceived quality
Purchase intention
url http://hdl.handle.net/2263/109119