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Optimising contract management practices: evaluating contract risk management in the South African energy sector

Mini Dissertation (MBA)--University of Pretoria, 2025.

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Other Authors: Sefoko, Ngwako
Format: Thesis
Language:English
Published: University of Pretoria 2026
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access_status_str Open Access
author2 Sefoko, Ngwako
author_browse Sefoko, Ngwako
author_facet Sefoko, Ngwako
collection Thesis
dc_rights_str_mv © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MBA)--University of Pretoria, 2025.
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:37:07.296Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2026
publishDateRange 2026
publishDateSort 2026
publisher University of Pretoria
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spelling oai:repository.up.ac.za:2263/109137 Optimising contract management practices: evaluating contract risk management in the South African energy sector Sefoko, Ngwako ichelp@gibs.co.za Malabi, Fulufhelo UCTD Contract risk management Eskom Infrastructure projects Governance Project performance Mini Dissertation (MBA)--University of Pretoria, 2025. This study explains how contract risk management (CRM) practices shape delivery outcomes in South Africa’s energy sector and identifies feasible improvements. A qualitative design was used. Twelve semi-structured interviews were conducted with client-side and supplier-side practitioners. Data were analysed using reflexive thematic analysis with established trustworthiness criteria. Findings show that front-end planning and fair risk allocation set realistic baselines for cost, schedule and quality. Disciplined contract administration, including timely certification, contemporaneous records and firm change control, translates contractual intent into steady execution. Monitoring and control improve performance when information triggers proportionate consequence management rather than compliance for its own sake. Early project-embedded dispute mechanisms limit secondary delays and cost growth, and feed lessons back into planning and control. These effects are conditioned by political commitment, administrative capacity and governance culture. The study offers an integrated mechanism model and practical guidance: streamline approval chains, use live risk registers and early warnings, tighten documentation and payment routines, resource adjudication pathways, and build contract-management capability. The contribution is a context-sensitive explanation of how CRM pillars work in state-owned settings and a set of actions to improve delivery reliability. Gordon Institute of Business Science (GIBS) MBA Unrestricted Gordon Institute of Business Science (GIBS) SDG-16: Peace, justice and strong institutions 2026-03-23T09:09:07Z 2026-03-23T09:09:07Z 2026-05-05 2025 Mini Dissertation * A2025 http://hdl.handle.net/2263/109137 en © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Contract risk management
Eskom
Infrastructure projects
Governance
Project performance
Optimising contract management practices: evaluating contract risk management in the South African energy sector
title Optimising contract management practices: evaluating contract risk management in the South African energy sector
title_full Optimising contract management practices: evaluating contract risk management in the South African energy sector
title_fullStr Optimising contract management practices: evaluating contract risk management in the South African energy sector
title_full_unstemmed Optimising contract management practices: evaluating contract risk management in the South African energy sector
title_short Optimising contract management practices: evaluating contract risk management in the South African energy sector
title_sort optimising contract management practices evaluating contract risk management in the south african energy sector
topic UCTD
Contract risk management
Eskom
Infrastructure projects
Governance
Project performance
url http://hdl.handle.net/2263/109137