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A qualitative exploration of supplier-retailer collaboration in South Africa: a dual perspective on competitive advantage

Mini Dissertation (MBA)--University of Pretoria, 2025.

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Other Authors: Singh, Khavitha
Format: Thesis
Language:English
Published: University of Pretoria 2026
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access_status_str Open Access
author2 Singh, Khavitha
author_browse Singh, Khavitha
author_facet Singh, Khavitha
collection Thesis
dc_rights_str_mv © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MBA)--University of Pretoria, 2025.
format Thesis
id oai:repository.up.ac.za:2263/109151
institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:36:24.202Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2026
publishDateRange 2026
publishDateSort 2026
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/109151 A qualitative exploration of supplier-retailer collaboration in South Africa: a dual perspective on competitive advantage Singh, Khavitha ichelp@gibs.co.za Moodley, Sagren UCTD Supplier-retailer collaboration Competitive advantage Relational capability Resource-based view Relational view Mini Dissertation (MBA)--University of Pretoria, 2025. This study examines the role of collaboration between suppliers and retailers in achieving a competitive edge in the South African retail sector. In a highly volatile and competitive market, collaboration has evolved into a strategic essential rather than a routine activity. The study explores how collaboration practices, facilitators, and obstacles impact long-term competitiveness. A qualitative, interpretivist methodology was used, involving twenty semi-structured interviews with suppliers and retailers. The data were analysed thematically and interpreted using the Resource-Based View and Relational View frameworks, complemented by elements of Dynamic Capabilities theory. These frameworks helped understand how collaboration serves as both a strategic resource and a relational capability. Results indicate that trust, leadership cohesion, and transparency are vital enablers, while power imbalances, resource limitations, and conflicting incentives present barriers for effective collaboration. When enablers outweigh barriers, collaboration evolves into a strategic capability that enhances adaptability, fosters innovation, and strengthens resilience. This study offers a theoretical contribution by applying these frameworks within an emerging market context and provides practical insights for managers aiming to develop sustainable supplier relationships. Gordon Institute of Business Science (GIBS) MBA Unrestricted Gordon Institute of Business Science (GIBS) SDG-09: Industry, innovation and infrastructure 2026-03-23T09:34:31Z 2026-03-23T09:34:31Z 2026-05-05 2025 Mini Dissertation * A2025 http://hdl.handle.net/2263/109151 en © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Supplier-retailer collaboration
Competitive advantage
Relational capability
Resource-based view
Relational view
A qualitative exploration of supplier-retailer collaboration in South Africa: a dual perspective on competitive advantage
title A qualitative exploration of supplier-retailer collaboration in South Africa: a dual perspective on competitive advantage
title_full A qualitative exploration of supplier-retailer collaboration in South Africa: a dual perspective on competitive advantage
title_fullStr A qualitative exploration of supplier-retailer collaboration in South Africa: a dual perspective on competitive advantage
title_full_unstemmed A qualitative exploration of supplier-retailer collaboration in South Africa: a dual perspective on competitive advantage
title_short A qualitative exploration of supplier-retailer collaboration in South Africa: a dual perspective on competitive advantage
title_sort qualitative exploration of supplier retailer collaboration in south africa a dual perspective on competitive advantage
topic UCTD
Supplier-retailer collaboration
Competitive advantage
Relational capability
Resource-based view
Relational view
url http://hdl.handle.net/2263/109151