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Role of social identity for effective leadership by frontline supervisors
Mini Dissertation (MBA)--University of Pretoria, 2025.
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| Other Authors: | |
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2026
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| _version_ | 1867613703167279104 |
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| access_status_str | Open Access |
| author2 | Mbokota, Gloria |
| author_browse | Mbokota, Gloria |
| author_facet | Mbokota, Gloria |
| collection | Thesis |
| dc_rights_str_mv | © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Mini Dissertation (MBA)--University of Pretoria, 2025. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/109156 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:40:21.476Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2026 |
| publishDateRange | 2026 |
| publishDateSort | 2026 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/109156 Role of social identity for effective leadership by frontline supervisors Mbokota, Gloria ichelp@gibs.co.za Mzondo, Lester UCTD Social identity Collective identity Relational leadership Perceived similarity Leadership legitimacy Mining sector Mini Dissertation (MBA)--University of Pretoria, 2025. This study aims to understand how frontline supervisors in the South African mining industry, leverage of social identity dynamics to acquire legitimacy, authority and influence in high-risk multicultural environments. The study employs a qualitative research methodology to examine examines how social identity shapes effective team leadership practices. The findings reveal that frontline supervisors establish legitimacy by being authentically caring, rather than through their position. The results of the study identifies three dimensions of engagement (physical, cognitive, and emotional) that frontline supervisors use to create cohesion by listening to concerns, interest in welfare, and involving workers in decisions. The study contributes towards Social Identity Theory by demonstrating that leaders coordinate multiple identity categories to strengthen team cohesion. The findings challenge mining organisations to develop culturally informed and emotionally intelligent leadership training over technical competency training. The study provides a framework for developing supervisory leaders who can care for the individuals and the organisation. Gordon Institute of Business Science (GIBS) MBA Unrestricted Gordon Institute of Business Science (GIBS) SDG-16: Peace, justice and strong institutions 2026-03-23T09:35:03Z 2026-03-23T09:35:03Z 2026-05-05 2025 Mini Dissertation * A2025 http://hdl.handle.net/2263/109156 en © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Social identity Collective identity Relational leadership Perceived similarity Leadership legitimacy Mining sector Role of social identity for effective leadership by frontline supervisors |
| title | Role of social identity for effective leadership by frontline supervisors |
| title_full | Role of social identity for effective leadership by frontline supervisors |
| title_fullStr | Role of social identity for effective leadership by frontline supervisors |
| title_full_unstemmed | Role of social identity for effective leadership by frontline supervisors |
| title_short | Role of social identity for effective leadership by frontline supervisors |
| title_sort | role of social identity for effective leadership by frontline supervisors |
| topic | UCTD Social identity Collective identity Relational leadership Perceived similarity Leadership legitimacy Mining sector |
| url | http://hdl.handle.net/2263/109156 |