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Exploring the experiences of social non-spatial proximity and team cohesion in hybrid working arrangements

Mini Dissertation (MBA)--University of Pretoria, 2025.

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Other Authors: Ndletyana, Dorothy
Format: Thesis
Language:English
Published: University of Pretoria 2026
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access_status_str Open Access
author2 Ndletyana, Dorothy
author_browse Ndletyana, Dorothy
author_facet Ndletyana, Dorothy
collection Thesis
dc_rights_str_mv © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MBA)--University of Pretoria, 2025.
format Thesis
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:40:14.906Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2026
publishDateRange 2026
publishDateSort 2026
publisher University of Pretoria
publisherStr University of Pretoria
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source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/109173 Exploring the experiences of social non-spatial proximity and team cohesion in hybrid working arrangements Ndletyana, Dorothy ichelp@gibs.co.za Somo, Itumeleng UCTD Social proximity Team cohesion Task cohesion Social cohesion Hybrid work models Mini Dissertation (MBA)--University of Pretoria, 2025. The COVID-19 Pandemic accelerated the organisational shift to the hybrid paradigm, challenging the traditional understanding of how teams sustain cohesion where physical presence is varied or inconsistent. Studies have emphasised that collaboration and team effectiveness are best cultivated in person. However, some studies have argued that hybrid teams can sustain adequate connections and cohesion in spite of physical presence. This challenges presumptions on proximity and team cohesion. Literature revealed an interchange between the dimensions of proximity, with social proximity emerging as a crucial dimension in hybrid work arrangements. The purpose of this research was thus to explore how employees in hybrid work environments experience social non-spatial proximity to cultivate team cohesion. The research aims to understand the fundamental aspects of the lived experiences that shape employees’ social ties, their meanings and the techniques that they employ when operating under inconsistent or varied physical presence. The research was conducted through a phenomenological research strategy. The primary data was collected from 11 participants through semi-structured interviews to explore their experiences of social non-spatial proximity to cultivate team cohesion. The findings revealed the strategic use of physical presence and the intentional management of sustaining social proximity, with trust as an anchor. The incidental cohesion that naturally developed during the conventional co-located era was found to be being replaced by the deliberate effort employed by the hybrid teams through new forms of social labour. The findings contribute to theory by providing insights that enhance the understanding of social non-spatial proximity in the hybrid context, to sustain cohesion. Gordon Institute of Business Science (GIBS) MBA Unrestricted Gordon Institute of Business Science (GIBS) SDG-08: Decent work and economic growth 2026-03-23T09:36:40Z 2026-03-23T09:36:40Z 2026-05-05 2025 Mini Dissertation * A2025 http://hdl.handle.net/2263/109173 en © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Social proximity
Team cohesion
Task cohesion
Social cohesion
Hybrid work models
Exploring the experiences of social non-spatial proximity and team cohesion in hybrid working arrangements
title Exploring the experiences of social non-spatial proximity and team cohesion in hybrid working arrangements
title_full Exploring the experiences of social non-spatial proximity and team cohesion in hybrid working arrangements
title_fullStr Exploring the experiences of social non-spatial proximity and team cohesion in hybrid working arrangements
title_full_unstemmed Exploring the experiences of social non-spatial proximity and team cohesion in hybrid working arrangements
title_short Exploring the experiences of social non-spatial proximity and team cohesion in hybrid working arrangements
title_sort exploring the experiences of social non spatial proximity and team cohesion in hybrid working arrangements
topic UCTD
Social proximity
Team cohesion
Task cohesion
Social cohesion
Hybrid work models
url http://hdl.handle.net/2263/109173