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Leading for shared value: how leadership diversity shapes innovation and inclusion in South Africa’s banking sector
Mini Dissertation (MBA)--University of Pretoria, 2025.
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| Other Authors: | |
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2026
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| _version_ | 1867613528703107072 |
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| access_status_str | Open Access |
| author2 | Vermaak, Andre |
| author_browse | Vermaak, Andre |
| author_facet | Vermaak, Andre |
| collection | Thesis |
| dc_rights_str_mv | © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Mini Dissertation (MBA)--University of Pretoria, 2025. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/109174 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:37:35.225Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2026 |
| publishDateRange | 2026 |
| publishDateSort | 2026 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/109174 Leading for shared value: how leadership diversity shapes innovation and inclusion in South Africa’s banking sector Vermaak, Andre ichelp@gibs.co.za Songo, Mankiritla UCTD Leadership diversity New product development Shared value South African banking Mini Dissertation (MBA)--University of Pretoria, 2025. Leadership diversity has emerged as a strategic lever for innovation and competitiveness in complex markets. Yet, within South Africa’s banking sector, limited empirical evidence explains how diverse leadership teams influence new product development (NPD) and shared value creation. This study addresses that gap by examining the relationship between leadership composition, innovation processes, and inclusive growth outcomes. Adopting a qualitative, interpretivists and phenomenological approach, semi-structured interviews were conducted with senior leaders engaged in NPD across banks with varying leadership diversity. Thematic analysis revealed that leadership diversity enhances cognitive breadth, empathy, and market insights; which are key enablers of product relevance and adoption in underserved segments. However, the findings also highlight that inclusion must extend beyond representation to influence decision-making and organisational culture. Results suggests that while representational diversity is a strategic advantage, it only drives sustainable innovation when fully embedded in a bank’s structures and relationships. This research advances theory by integrating Shared Value, DEI and resource-based perspectives and provides practical insights for banks aiming to leverage diversity for financial and social outcomes. Gordon Institute of Business Science (GIBS) MBA Unrestricted Gordon Institute of Business Science (GIBS) SDG-09: Industry, innovation and infrastructure 2026-03-23T09:36:44Z 2026-03-23T09:36:44Z 2026-05-05 2025 Mini Dissertation * A2025 http://hdl.handle.net/2263/109174 en © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Leadership diversity New product development Shared value South African banking Leading for shared value: how leadership diversity shapes innovation and inclusion in South Africa’s banking sector |
| title | Leading for shared value: how leadership diversity shapes innovation and inclusion in South Africa’s banking sector |
| title_full | Leading for shared value: how leadership diversity shapes innovation and inclusion in South Africa’s banking sector |
| title_fullStr | Leading for shared value: how leadership diversity shapes innovation and inclusion in South Africa’s banking sector |
| title_full_unstemmed | Leading for shared value: how leadership diversity shapes innovation and inclusion in South Africa’s banking sector |
| title_short | Leading for shared value: how leadership diversity shapes innovation and inclusion in South Africa’s banking sector |
| title_sort | leading for shared value how leadership diversity shapes innovation and inclusion in south africa s banking sector |
| topic | UCTD Leadership diversity New product development Shared value South African banking |
| url | http://hdl.handle.net/2263/109174 |