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The role of ambidextrous leadership and internal and external enablers of ambidextrous innovation

Mini Dissertation (MPhil (International Business))--University of Pretoria, 2025.

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Other Authors: Lew, Charlene
Format: Thesis
Language:English
Published: University of Pretoria 2026
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access_status_str Open Access
author2 Lew, Charlene
author_browse Lew, Charlene
author_facet Lew, Charlene
collection Thesis
dc_rights_str_mv © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MPhil (International Business))--University of Pretoria, 2025.
format Thesis
id oai:repository.up.ac.za:2263/109184
institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:38:22.689Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2026
publishDateRange 2026
publishDateSort 2026
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/109184 The role of ambidextrous leadership and internal and external enablers of ambidextrous innovation Lew, Charlene ichelp@gibs.co.za Singh, Shobana UCTD Ambidexterity Innovation Ambidexterity Leadership Mini Dissertation (MPhil (International Business))--University of Pretoria, 2025. In rapidly changing industries, organisations must utilise existing capabilities while pursuing new opportunities to stay competitive. This study examines how and why ambidextrous leadership and internal and external organisational factors play a role in ambidextrous innovation. The setting is a large African multinational telecommunications organisation. A qualitative case study approach was employed, using semi-structured interviews with 18 senior leaders across various divisions to examine how leadership practices, organisational support systems, and external influences affect the adoption and ongoing success of ambidextrous innovation strategies. The findings indicate that visionary leadership, psychological safety, behaviours that encourage risk-taking, and prevailing market conditions are essential for fostering both exploitative and exploratory innovation. Misaligned performance management systems with a general bias towards short-term objectives and incentives, hierarchical decision-making, and the external regulatory environment were identified as barriers. Effective innovation ambidexterity within an organisation relies on ambidextrous leadership capabilities at every level, supported by flexible structures, empowered teams, and clear strategic alignment to effectively manage the tension between radical and incremental innovation in rapidly changing environments. Gordon Institute of Business Science (GIBS) MPhil (International Business) Unrestricted Gordon Institute of Business Science (GIBS) SDG-09: Industry, innovation and infrastructure 2026-03-23T09:37:40Z 2026-03-23T09:37:40Z 2026-05-05 2025 Mini Dissertation * A2025 http://hdl.handle.net/2263/109184 en © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Ambidexterity
Innovation Ambidexterity
Leadership
The role of ambidextrous leadership and internal and external enablers of ambidextrous innovation
title The role of ambidextrous leadership and internal and external enablers of ambidextrous innovation
title_full The role of ambidextrous leadership and internal and external enablers of ambidextrous innovation
title_fullStr The role of ambidextrous leadership and internal and external enablers of ambidextrous innovation
title_full_unstemmed The role of ambidextrous leadership and internal and external enablers of ambidextrous innovation
title_short The role of ambidextrous leadership and internal and external enablers of ambidextrous innovation
title_sort role of ambidextrous leadership and internal and external enablers of ambidextrous innovation
topic UCTD
Ambidexterity
Innovation Ambidexterity
Leadership
url http://hdl.handle.net/2263/109184