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Assessing inclusive leadership influence on inclusive climate and digital creativity in the public electricity generation industry

Mini Dissertation (MPhil (Corporate Strategy))--University of Pretoria, 2025.

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Other Authors: Chipp, Kerry
Format: Thesis
Language:English
Published: University of Pretoria 2026
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access_status_str Open Access
author2 Chipp, Kerry
author_browse Chipp, Kerry
author_facet Chipp, Kerry
collection Thesis
dc_rights_str_mv © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MPhil (Corporate Strategy))--University of Pretoria, 2025.
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:37:13.890Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2026
publishDateRange 2026
publishDateSort 2026
publisher University of Pretoria
publisherStr University of Pretoria
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spelling oai:repository.up.ac.za:2263/109191 Assessing inclusive leadership influence on inclusive climate and digital creativity in the public electricity generation industry Chipp, Kerry ichelp@gibs.co.za Mthethwa, Sifiso UCTD Inclusive leadership Inclusive climate Employee creativity Social Exchange Theory Mini Dissertation (MPhil (Corporate Strategy))--University of Pretoria, 2025. The decline of legacy industries necessitates the adoption of modern operational systems for business continuity. This research study investigates this imperative within the South African electricity generation industry, using Eskom as a case study to assess digital transformation technology adoption. The purpose of this study was to assess the impact of inclusive leadership on employee creativity within a digitally transforming environment, with a specific focus on the moderating role of an inclusive climate. This study employed a quantitative, cross-sectional research design to empirically test the hypothesised model. The unit of analysis was individual employees within Eskom who utilise key digital platforms such as ERP SAP, SharePoint, and MS Teams. The study empirically demonstrates that within a legacy organisation, Inclusive Leadership is a critical catalyst for digital transformation, but its influence on Employee Creativity is not direct. Instead, it functions primarily by fostering an Inclusive Climate, which acts as the essential mediating mechanism. A critical finding was the dual nature of the organisational climate itself. The study identified Systemic Organisational Fairness and Support as the foundational element that generates positive effects. Conversely, it reveals the pivotal risk of initiatives eroding Employee Advocacy and Foundational Beliefs. This creates a core tension for leadership: programs designed to foster innovation can, without nuanced management, inadvertently undermine the very trust and empowerment they require to succeed. For legacy institutions, this duality represents the central cultural challenge. The study's paramount practical implication is that a healthy organisational culture is not a mere outcome of digital transformation, but its essential prerequisite. The findings confirm that technology does not fix a broken culture; it amplifies it. Therefore, successful transformation is contingent upon first cultivating a climate that is perceived as both fair enough to trust and safe enough to dare. Gordon Institute of Business Science (GIBS) MPhil (Corporate Strategy) Unrestricted Gordon Institute of Business Science (GIBS) SDG-16: Peace, justice and strong institutions 2026-03-23T09:38:20Z 2026-03-23T09:38:20Z 2026-05-05 2025 Mini Dissertation * A2025 http://hdl.handle.net/2263/109191 en © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Inclusive leadership
Inclusive climate
Employee creativity
Social Exchange Theory
Assessing inclusive leadership influence on inclusive climate and digital creativity in the public electricity generation industry
title Assessing inclusive leadership influence on inclusive climate and digital creativity in the public electricity generation industry
title_full Assessing inclusive leadership influence on inclusive climate and digital creativity in the public electricity generation industry
title_fullStr Assessing inclusive leadership influence on inclusive climate and digital creativity in the public electricity generation industry
title_full_unstemmed Assessing inclusive leadership influence on inclusive climate and digital creativity in the public electricity generation industry
title_short Assessing inclusive leadership influence on inclusive climate and digital creativity in the public electricity generation industry
title_sort assessing inclusive leadership influence on inclusive climate and digital creativity in the public electricity generation industry
topic UCTD
Inclusive leadership
Inclusive climate
Employee creativity
Social Exchange Theory
url http://hdl.handle.net/2263/109191