Full Text Available
Note: Clicking the button above will open the full text document at the original institutional repository in a new window.
Transformational leadership behaviours for change to support on-time performance in the South African airline industry
Mini Dissertation (MBA)--University of Pretoria, 2025.
Saved in:
| Other Authors: | |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
University of Pretoria
2026
|
| Subjects: | |
| Tags: |
No Tags, Be the first to tag this record!
|
| _version_ | 1867613623934779392 |
|---|---|
| access_status_str | Open Access |
| author2 | Ramparsad, Sherin |
| author_browse | Ramparsad, Sherin |
| author_facet | Ramparsad, Sherin |
| collection | Thesis |
| dc_rights_str_mv | © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Mini Dissertation (MBA)--University of Pretoria, 2025. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/109225 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:39:05.758Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2026 |
| publishDateRange | 2026 |
| publishDateSort | 2026 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/109225 Transformational leadership behaviours for change to support on-time performance in the South African airline industry Ramparsad, Sherin ichelp@gibs.co.za Lalla, Hanisha UCTD Transformational leadership Change On-time performance Employee performance Airlines Mini Dissertation (MBA)--University of Pretoria, 2025. Airline reliability is dependent on processes and systems but more importantly on how leaders can mobilise people through change. This study examined whether transformational leadership (TL) strengthens change management in South African airlines, with employee performance and airline on-time performance (OTP) as change outcomes. The purpose was to test whether specific TL behaviours affected change, especially OTP. A cross-sectional survey of leaders at O.R. Tambo International Airport used an adapted MLQ-6S instrument to capture TL behaviours and perceived outcomes. Ordinal logistic regression was used (Likert-type scales); N = 119 valid responses were analysed. The findings were that TL was positively associated with overall change management. The TL dimensions inspirational motivation (OR≈1.44), intellectual stimulation (OR≈1.37), and individual consideration (OR≈1.37) were significant predictors. Within change management, both OTP and employee performance moved in the expected positive direction, with the TL and OTP pathway the most consistent. Effects were strongest at middle-management level, indicating the organisational locus where leadership capability building may yield the greatest operational benefit. The study contributes local, airline-specific evidence, clarifies outcome architecture (with OTP and employee performance as change dimensions) and underscores practical implications: develop TL skills, embed them in routine operational forums, and read reliability through the lens of leading change. Gordon Institute of Business Science (GIBS) MBA Unrestricted Gordon Institute of Business Science (GIBS) SDG-09: Industry, innovation and infrastructure 2026-03-23T09:43:07Z 2026-03-23T09:43:07Z 2026-05-05 2025 Mini Dissertation * A2025 http://hdl.handle.net/2263/109225 en © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Transformational leadership Change On-time performance Employee performance Airlines Transformational leadership behaviours for change to support on-time performance in the South African airline industry |
| title | Transformational leadership behaviours for change to support on-time performance in the South African airline industry |
| title_full | Transformational leadership behaviours for change to support on-time performance in the South African airline industry |
| title_fullStr | Transformational leadership behaviours for change to support on-time performance in the South African airline industry |
| title_full_unstemmed | Transformational leadership behaviours for change to support on-time performance in the South African airline industry |
| title_short | Transformational leadership behaviours for change to support on-time performance in the South African airline industry |
| title_sort | transformational leadership behaviours for change to support on time performance in the south african airline industry |
| topic | UCTD Transformational leadership Change On-time performance Employee performance Airlines |
| url | http://hdl.handle.net/2263/109225 |