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Intended and unintended outcomes from strategy implementation activities by middle managers in state-owned entities

Mini Dissertation (MPhil (Corporate Strategy))--University of Pretoria, 2025.

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Other Authors: Wöcke, Albert
Format: Thesis
Language:English
Published: University of Pretoria 2026
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access_status_str Open Access
author2 Wöcke, Albert
author_browse Wöcke, Albert
author_facet Wöcke, Albert
collection Thesis
dc_rights_str_mv © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MPhil (Corporate Strategy))--University of Pretoria, 2025.
format Thesis
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:40:12.572Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2026
publishDateRange 2026
publishDateSort 2026
publisher University of Pretoria
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spelling oai:repository.up.ac.za:2263/109284 Intended and unintended outcomes from strategy implementation activities by middle managers in state-owned entities Wöcke, Albert ichelp@gibs.co.za Debe, Cwayita UCTD Strategic implementation Intended outcomes Unintended outcomes Antecedents Strategy implementation activities Mini Dissertation (MPhil (Corporate Strategy))--University of Pretoria, 2025. South Africa (SA) faces significant challenges, including rising unemployment, high inequalities, widespread poverty, and stagnant economic growth. To address these challenges, the government has established State Owned Entities (SOEs), which are wholly owned and operated by the government. SOEs in South Africa drive the implementation of the large-scale national priorities that the private sector cannot deliver at the required scale. These include energy security, efficient logistics, industrial growth, and economic competitiveness. For each SOE to deliver on these priorities, they develop a set of strategic priorities to be achieved. The implementation of these strategies is monitored through the National Development Plan (NDP). A decade since its launch, the NDP has not yielded the desired outcomes, with entities such as Eskom and Transnet far from achieving their strategic goals. These failures in achieving the NDP goals suggest that the problem lies not in strategy formulation but in strategy execution. The study aimed to explore the strategic outcomes of strategy implementation activities through the lens of middle managers in SOEs. This is because middle managers in these SOEs are central to implementing these strategies, as the Top Management Team (TMT) delegates to them to operationalise within their teams and translate them into day-to-day activities. Given the SOEs' important role, understanding how middle managers influence strategy implementation within them is critical. Based on 15 semi-structured interviews with SOE middle managers, the study investigated how their strategy implementation activities relate to intended and unintended strategic outcomes. The research found that middle managers experience challenges during implementation, including resource constraints, frequent leadership changes, and competing mandates, which lead to unintended strategies. These challenges are further compounded by the SOE context of having to achieve financial goals and public service objectives simultaneously. It identified their strategy implementation activities and how they relate to intended and unintended outcomes of the strategies, providing insights into how SA SOE can improve the delivery of their strategies. Gordon Institute of Business Science (GIBS) MPhil (Corporate Strategy) Unrestricted Gordon Institute of Business Science (GIBS) SDG-16: Peace, justice and strong institutions 2026-03-25T06:21:44Z 2026-03-25T06:21:44Z 2026-05-05 2025 Mini Dissertation * A2025 http://hdl.handle.net/2263/109284 en © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Strategic implementation
Intended outcomes
Unintended outcomes
Antecedents
Strategy implementation activities
Intended and unintended outcomes from strategy implementation activities by middle managers in state-owned entities
title Intended and unintended outcomes from strategy implementation activities by middle managers in state-owned entities
title_full Intended and unintended outcomes from strategy implementation activities by middle managers in state-owned entities
title_fullStr Intended and unintended outcomes from strategy implementation activities by middle managers in state-owned entities
title_full_unstemmed Intended and unintended outcomes from strategy implementation activities by middle managers in state-owned entities
title_short Intended and unintended outcomes from strategy implementation activities by middle managers in state-owned entities
title_sort intended and unintended outcomes from strategy implementation activities by middle managers in state owned entities
topic UCTD
Strategic implementation
Intended outcomes
Unintended outcomes
Antecedents
Strategy implementation activities
url http://hdl.handle.net/2263/109284