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The synegistic impact of organisational culture and digital transformation in enhancing organizational performance and efficiency in public sector institutions

Mini Dissertation (MPhil (Corporate Strategy))--University of Pretoria, 2025.

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Other Authors: Myres, Hugh
Format: Thesis
Language:English
Published: University of Pretoria 2026
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access_status_str Open Access
author2 Myres, Hugh
author_browse Myres, Hugh
author_facet Myres, Hugh
collection Thesis
dc_rights_str_mv © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MPhil (Corporate Strategy))--University of Pretoria, 2025.
format Thesis
id oai:repository.up.ac.za:2263/109285
institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:38:53.005Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2026
publishDateRange 2026
publishDateSort 2026
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/109285 The synegistic impact of organisational culture and digital transformation in enhancing organizational performance and efficiency in public sector institutions Myres, Hugh ichelp@gibs.co.za Galada, Goitsemang UCTD Organisational culture Digital transformation (DT) Performance efficiency Public sector Change management Digital transformation roadmap Mini Dissertation (MPhil (Corporate Strategy))--University of Pretoria, 2025. This study explored the synergy and relationship between organisational culture and digital transformation in enhancing performance and efficiency within public sector organisations. As governments increasingly adopt digital technologies to improve service delivery and operational effectiveness, many still struggle to achieve the intended performance outcomes. The research investigated how cultural factors, leadership behaviours, and employee attitudes influence the success or failure of digital transformation initiatives in the public sector context. The study adopted a qualitative research design using semi-structured interviews with senior and middle managers, Information Technology specialists, and transformation leads across selected public sector organisations. The data was thematically analysed to identify patterns and relationships between organisational culture, digital transformation practices, and performance outcomes. This approach allowed for an in-depth understanding of how cultural dynamics and leadership behaviours influence the implementation and effectiveness of digital initiatives in advancing organisational growth. Gordon Institute of Business Science (GIBS) MPhil (Corporate Strategy) Unrestricted Gordon Institute of Business Science (GIBS) SDG-16: Peace, justice and strong institutions 2026-03-25T06:21:48Z 2026-03-25T06:21:48Z 2026-05-05 2025 Mini Dissertation * A2025 http://hdl.handle.net/2263/109285 en © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Organisational culture
Digital transformation (DT)
Performance efficiency
Public sector
Change management
Digital transformation roadmap
The synegistic impact of organisational culture and digital transformation in enhancing organizational performance and efficiency in public sector institutions
title The synegistic impact of organisational culture and digital transformation in enhancing organizational performance and efficiency in public sector institutions
title_full The synegistic impact of organisational culture and digital transformation in enhancing organizational performance and efficiency in public sector institutions
title_fullStr The synegistic impact of organisational culture and digital transformation in enhancing organizational performance and efficiency in public sector institutions
title_full_unstemmed The synegistic impact of organisational culture and digital transformation in enhancing organizational performance and efficiency in public sector institutions
title_short The synegistic impact of organisational culture and digital transformation in enhancing organizational performance and efficiency in public sector institutions
title_sort synegistic impact of organisational culture and digital transformation in enhancing organizational performance and efficiency in public sector institutions
topic UCTD
Organisational culture
Digital transformation (DT)
Performance efficiency
Public sector
Change management
Digital transformation roadmap
url http://hdl.handle.net/2263/109285