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The role of skills in digital transformation

Mini Dissertation (MPhil (Change Leadership))--University of Pretoria, 2025.

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Other Authors: Nyembo, Noma
Format: Thesis
Language:English
Published: University of Pretoria 2026
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access_status_str Open Access
author2 Nyembo, Noma
author_browse Nyembo, Noma
author_facet Nyembo, Noma
collection Thesis
dc_rights_str_mv © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MPhil (Change Leadership))--University of Pretoria, 2025.
format Thesis
id oai:repository.up.ac.za:2263/109643
institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:37:08.061Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2026
publishDateRange 2026
publishDateSort 2026
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/109643 The role of skills in digital transformation Nyembo, Noma ichelp@gibs.co.za Kisting, Sharidene UCTD Digital transformation Skills Talent management Mini Dissertation (MPhil (Change Leadership))--University of Pretoria, 2025. Emerging technologies are disrupting businesses and societies, leading to organisations making substantial investments in digital transformation in response to these changes. These technological advances have also significantly changed the nature of jobs and the skills required in the digital age. The purpose of the study was to explore the role of skills in the implementation of digital transformation. The research provides the opportunity for both scholars and business leaders to better understand how skills impact the implementation of digital transformation, which skills are most important and how organisations are aligning their talent management practices to prepare the workforce for the skills demanded in the future. A qualitative research design was adopted, using a purposive sampling method to select participants from organisations currently implementing digital transformation. Semi-structured interviews were conducted with participants from the information and communication technology, mining, financial services, and public sectors. Thematic analysis was used to analyse and code the data. This study identified several similarities to existing literature that contributed to reinforcing the importance of both technical and soft skills in digital transformation. There was also one nuance identified relating to the evolving skills required by customers that could potentially contribute to literature. Gordon Institute of Business Science (GIBS) MPhil (Change Leadership) Unrestricted Gordon Institute of Business Science (GIBS) SDG-04: Quality education 2026-04-21T08:45:32Z 2026-04-21T08:45:32Z 2026-05-05 2025 Mini Dissertation * A2025 http://hdl.handle.net/2263/109643 en © 2025 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Digital transformation
Skills
Talent management
The role of skills in digital transformation
title The role of skills in digital transformation
title_full The role of skills in digital transformation
title_fullStr The role of skills in digital transformation
title_full_unstemmed The role of skills in digital transformation
title_short The role of skills in digital transformation
title_sort role of skills in digital transformation
topic UCTD
Digital transformation
Skills
Talent management
url http://hdl.handle.net/2263/109643