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Assessing the cultural intelligence scale within a South African context
Dissertation (MCom (Industrial Psychology))--University of Pretoria, 2015.
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| Format: | Thesis |
| Language: | English |
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2026
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| _version_ | 1867613672331804672 |
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| access_status_str | Open Access |
| author2 | Nel, Jan Alewyn |
| author_browse | Nel, Jan Alewyn |
| author_facet | Nel, Jan Alewyn |
| collection | Thesis |
| description | Dissertation (MCom (Industrial Psychology))--University of Pretoria, 2015. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/110081 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:39:52.104Z |
| license_str | Not specified — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2026 |
| publishDateRange | 2026 |
| publishDateSort | 2026 |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/110081 Assessing the cultural intelligence scale within a South African context Nel, Jan Alewyn marilaine.erasmus@gmail.com Myburgh, Cecilia Erasmus, Marilaine Cultural intelligence (CQ) Meta-cognitive CQ Cognitive CQ Motivational CQ Behavioural CQ Cultural Intelligence Scale (CQS) Construct validity Exploratory factor analysis (EFA) Confirmatory factor analysis (CFA). Dissertation (MCom (Industrial Psychology))--University of Pretoria, 2015. Orientation: The assessment of human behaviour in complex multi-cultural environments, such as South Africa is paramount especially in the 21st century, since many organisations are multi-cultural and operate globally. It is of primary importance for South Africans to build strong cultural relationships in diverse settings in order to function optimally and they need to manage cultural diversity effectively. This will require a form of cultural intelligence (CQ). The Cultural Intelligence Scale (CQS) is the only instrument used for assessing CQ. Its reliability and validity nevertheless need to be established in a general South African sample. o Research purpose: The purpose of the study was to assess the construct validity of the CQS in a South African context. o Motivation for the study: Scant research exists in the empirical application of the CQS in South Africa, which has one of the most diverse demographic populations in the world. Cultural interaction is unavoidable in this environment. The CQS aims to serve as guidance for the effective management of diversity in South Africa within higher education institutions, corporate organisations and the general population. o Research design, approach and method: A quantitative cross-sectional research design was followed. A convenient non-probability sample was used to administer the CQS on 1405 economically and non-economically active people in organisations and higher education institutions in South Africa. Item analysis was performed to determine the functionally of the CQS items in a South African context. Exploratory factory analysis (EFA) was used to explore and determine the factors of the CQS, followed by Confirmatory factor analysis (CFA) to test and confirm the factors delivered by the EFA results. o Main findings: The study results’ indicated the suitability of a four factor structure as valid measurement for CQS. The study also provided good construct validity of the CQS in South Africa with significant internal consistency of the four factors (metacognitive CQ, cognitive CQ, motivational CQ and behavioural CQ) via EFA and CFA. xiv o Practical/managerial implications: The CQS has been established to be a valid measurement of CQ within a South African context. The instrument should empower companies to foster and create a culturally intelligent workforce as the instrument can be used to support selection decisions, develop leadership skills and adjust crosscultural behaviours. The application of CQ in South African higher education will enhance the understanding of the CQ phenomenon to shape future generations and change the perspective of South Africa’s study environment. o Contribution/value-add: The study added value to the theoretical as well as practical aspects of CQ especially in a South African context. The study extended the body of literature on the conceptualisation and measurement of CQ and its related sub-construct as measured by the CQS. The results provided validation for the application of the CQS in South Africa that should enhance the assessment and understanding of CQ in order to develop a culturally intelligent workplace and nation. Human Resource Management MCom (Industrial Psychology) 2026-05-15T17:26:15Z 2026-05-15T17:26:15Z 15/12/11 2015 Dissertation http://hdl.handle.net/2263/110081 en application/pdf |
| spellingShingle | Cultural intelligence (CQ) Meta-cognitive CQ Cognitive CQ Motivational CQ Behavioural CQ Cultural Intelligence Scale (CQS) Construct validity Exploratory factor analysis (EFA) Confirmatory factor analysis (CFA). Assessing the cultural intelligence scale within a South African context |
| title | Assessing the cultural intelligence scale within a South African context |
| title_full | Assessing the cultural intelligence scale within a South African context |
| title_fullStr | Assessing the cultural intelligence scale within a South African context |
| title_full_unstemmed | Assessing the cultural intelligence scale within a South African context |
| title_short | Assessing the cultural intelligence scale within a South African context |
| title_sort | assessing the cultural intelligence scale within a south african context |
| topic | Cultural intelligence (CQ) Meta-cognitive CQ Cognitive CQ Motivational CQ Behavioural CQ Cultural Intelligence Scale (CQS) Construct validity Exploratory factor analysis (EFA) Confirmatory factor analysis (CFA). |
| url | http://hdl.handle.net/2263/110081 |