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The effect of key performance indicators on state owned enterprises performance in South Africa : a critical analysis of three national departments
Dissertation (MBA)--University of Pretoria, 2012.
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| Format: | Thesis |
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University of Pretoria
2013
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| _version_ | 1867613482923327488 |
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| access_status_str | Open Access |
| author2 | Hawarden, Verity |
| author_browse | Hawarden, Verity |
| author_facet | Hawarden, Verity |
| collection | Thesis |
| dc_rights_str_mv | © 2012 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Dissertation (MBA)--University of Pretoria, 2012. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/22810 |
| institution | University of Pretoria (South Africa) |
| last_indexed | 2026-06-10T12:36:51.610Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2013 |
| publishDateRange | 2013 |
| publishDateSort | 2013 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/22810 The effect of key performance indicators on state owned enterprises performance in South Africa : a critical analysis of three national departments Hawarden, Verity ichelp@gibs.co.za Ngqumeya, Monde Benedict Afrika UCTD Performance State ownership State owned enterprises (SOEs) Key performance indicator (KPI) Dissertation (MBA)--University of Pretoria, 2012. The purpose of this exploratory research was to explore the effect of Key Performance Indicators (KPIs) on State Owned Enterprises’ performance in South Africa. The aim of the study was to establish the impact that KPIs have on state owned enterprises, how they are currently measured and the causes of success or failure of Key Performance Indicators (KPIs) on State Owned Companies.Fifteen respondents participated in this qualitative study. The survey method used was a questionnaire with closed and open-ended questions. The respondents were all Senior Executives including Chief Executive Officers, General Managers, Board Members and Senior Management employed by State Owned Enterprises reporting to the Department of Public Enterprises, Department of Transport and Department of Water Affairs. The research instrument that was used was a questionnaire with closed and open-ended questions. Gordon Institute of Business Science (GIBS) unrestricted 2013-09-06T13:48:16Z 2013-04-29 2013-09-06T13:48:16Z 2013-04-25 2012 2013-02-24 Dissertation Ngqumeya, MBA 2012, The effect of key performance indicators on state owned enterprises performance in South Africa : a critical analysis of three national departments, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/22810 > F13/4/239/zw http://hdl.handle.net/2263/22810 http://upetd.up.ac.za/thesis/available/etd-02242013-104747/ © 2012 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Performance State ownership State owned enterprises (SOEs) Key performance indicator (KPI) The effect of key performance indicators on state owned enterprises performance in South Africa : a critical analysis of three national departments |
| title | The effect of key performance indicators on state owned enterprises performance in South Africa : a critical analysis of three national departments |
| title_full | The effect of key performance indicators on state owned enterprises performance in South Africa : a critical analysis of three national departments |
| title_fullStr | The effect of key performance indicators on state owned enterprises performance in South Africa : a critical analysis of three national departments |
| title_full_unstemmed | The effect of key performance indicators on state owned enterprises performance in South Africa : a critical analysis of three national departments |
| title_short | The effect of key performance indicators on state owned enterprises performance in South Africa : a critical analysis of three national departments |
| title_sort | effect of key performance indicators on state owned enterprises performance in south africa a critical analysis of three national departments |
| topic | UCTD Performance State ownership State owned enterprises (SOEs) Key performance indicator (KPI) |
| url | http://hdl.handle.net/2263/22810 http://upetd.up.ac.za/thesis/available/etd-02242013-104747/ |