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The experiences and perceptions of employees with regard to the employee assistance programme at Drakensberg Power Station
Dissertation (MSD (EAP))--University of Pretoria, 2005.
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| Format: | Thesis |
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University of Pretoria
2013
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| _version_ | 1867613555628441601 |
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| access_status_str | Open Access |
| author2 | Terblanche, Lourie |
| author_browse | Terblanche, Lourie |
| author_facet | Terblanche, Lourie |
| collection | Thesis |
| dc_rights_str_mv | © 2003, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Dissertation (MSD (EAP))--University of Pretoria, 2005. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/22865 |
| institution | University of Pretoria (South Africa) |
| last_indexed | 2026-06-10T12:38:00.699Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2013 |
| publishDateRange | 2013 |
| publishDateSort | 2013 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/22865 The experiences and perceptions of employees with regard to the employee assistance programme at Drakensberg Power Station Terblanche, Lourie laroman@worldonline.co.za Roman, Lesley-Ann Lack of information Lack of visibility of the service Lack of awareness of family members UCTD Dissertation (MSD (EAP))--University of Pretoria, 2005. This study was conducted with employees from Drakensberg Power Station, in Kwazulu Natal. Twenty-three non-supervisory employees were interviewed, and six supervisors partook in a focus group. The purpose was to gain insight into the experiences and perceptions of employees about the Employee Assistance Programme (EAP), by exploring factors influencing utilisation and investigating the extent of employee awareness of the EAP, to recommend appropriate modifications to the service. Findings indicate employees are aware of the service, but unfamiliar with its purpose and functioning. They are not aware of how to access the service. The utilisation is affected by the lack of visibility of the service, the lack of awareness of family members about the services and concerns about confidentiality. It was found that supervisors were not adequately trained in the EAP and lacked the information to effectively utilise the service, thus they were reluctant to refer employees to the EAP. Social Work and Criminology Unrestricted 2013-09-06T13:51:04Z 2004-02-27 2013-09-06T13:51:04Z 2003-10-08 2005-02-27 2004-02-27 Dissertation Roman, L 2003, The experiences and perceptions of employees with regard to the employee assistance programme at Drakensberg Power Station, MSD dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/22865 > http://hdl.handle.net/2263/22865 http://upetd.up.ac.za/thesis/available/etd-02272004-142830/ © 2003, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | Lack of information Lack of visibility of the service Lack of awareness of family members UCTD The experiences and perceptions of employees with regard to the employee assistance programme at Drakensberg Power Station |
| title | The experiences and perceptions of employees with regard to the employee assistance programme at Drakensberg Power Station |
| title_full | The experiences and perceptions of employees with regard to the employee assistance programme at Drakensberg Power Station |
| title_fullStr | The experiences and perceptions of employees with regard to the employee assistance programme at Drakensberg Power Station |
| title_full_unstemmed | The experiences and perceptions of employees with regard to the employee assistance programme at Drakensberg Power Station |
| title_short | The experiences and perceptions of employees with regard to the employee assistance programme at Drakensberg Power Station |
| title_sort | experiences and perceptions of employees with regard to the employee assistance programme at drakensberg power station |
| topic | Lack of information Lack of visibility of the service Lack of awareness of family members UCTD |
| url | http://hdl.handle.net/2263/22865 http://upetd.up.ac.za/thesis/available/etd-02272004-142830/ |