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Assessing the business value of software process improvement using CMMI® in South Africa
Dissertation (MBA)--University of Pretoria, 2010.
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| Format: | Thesis |
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University of Pretoria
2013
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| _version_ | 1867613667599581184 |
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| access_status_str | Open Access |
| author2 | Tobin, Peter |
| author_browse | Tobin, Peter |
| author_facet | Tobin, Peter |
| collection | Thesis |
| dc_rights_str_mv | © 2008, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria |
| description | Dissertation (MBA)--University of Pretoria, 2010. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/23092 |
| institution | University of Pretoria (South Africa) |
| last_indexed | 2026-06-10T12:39:47.699Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2013 |
| publishDateRange | 2013 |
| publishDateSort | 2013 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/23092 Assessing the business value of software process improvement using CMMI® in South Africa Tobin, Peter ichelp@gibs.co.za Cohen, Douglas James UCTD Management Computer software Dissertation (MBA)--University of Pretoria, 2010. The focus of software process improvement is on enhancing product quality and productivity to increase business competitiveness and profitability. The Capability Maturity Model Integration or CMMI® remains the dominant standard for software process improvement globally. The lack of software quality standards such as CMMI® is seen as one of the causes of the current uncompetitive state of the South African software industry and so in 2007, a pilot programme called “Bringing CMMI® to South Africa” was launched. This research focused on the experiences of the South African organisations participating in the South African CMMI® pilot study through a combination of semi-structured interviews and questionnaires. The aim was to assist future managerial decision making to assess the business value CMMI® can bring to South African software organisations. The research found that the adoption of CMMI® improved both the internal quality and efficiencies as well as opportunities for growth. The research also established that CMMI® cannot be regarded as a silver bullet solution and that while process improvements can cause short-term upheaval, there are longer-term tangible and intangible benefits. It is, however, key that the organisational aspects of the change be properly managed. A lack of awareness of quality standards or actual demand for CMMI® along with the relatively high implementation and support costs are further preventing its adoption in South Africa. The recommendations resulting from the research, including a model, are discussed and suggestions for future research are provided. Copyright Gordon Institute of Business Science (GIBS) unrestricted 2013-09-06T14:29:42Z 2010-04-21 2013-09-06T14:29:42Z 2008-11-13 2010-04-21 2010-03-10 Dissertation Cohen, DJ 2008, Assessing the business value of software process improvement using CMMI® in South Africa, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/23092 > G10/09/mh http://hdl.handle.net/2263/23092 http://upetd.up.ac.za/thesis/available/etd-03102010-153423/ © 2008, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria application/pdf University of Pretoria |
| spellingShingle | UCTD Management Computer software Assessing the business value of software process improvement using CMMI® in South Africa |
| title | Assessing the business value of software process improvement using CMMI® in South Africa |
| title_full | Assessing the business value of software process improvement using CMMI® in South Africa |
| title_fullStr | Assessing the business value of software process improvement using CMMI® in South Africa |
| title_full_unstemmed | Assessing the business value of software process improvement using CMMI® in South Africa |
| title_short | Assessing the business value of software process improvement using CMMI® in South Africa |
| title_sort | assessing the business value of software process improvement using cmmi r in south africa |
| topic | UCTD Management Computer software |
| url | http://hdl.handle.net/2263/23092 http://upetd.up.ac.za/thesis/available/etd-03102010-153423/ |