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The impact of open management on employee turnover in small information technology firms in South Africa

Dissertation (MBA)--University of Pretoria, 2010.

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Other Authors: Scheepers, Caren
Format: Thesis
Published: University of Pretoria 2013
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access_status_str Open Access
author2 Scheepers, Caren
author_browse Scheepers, Caren
author_facet Scheepers, Caren
collection Thesis
dc_rights_str_mv © 2008, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria
description Dissertation (MBA)--University of Pretoria, 2010.
format Thesis
id oai:repository.up.ac.za:2263/23291
institution University of Pretoria (South Africa)
last_indexed 2026-06-10T12:39:48.175Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2013
publishDateRange 2013
publishDateSort 2013
publisher University of Pretoria
publisherStr University of Pretoria
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source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/23291 The impact of open management on employee turnover in small information technology firms in South Africa Scheepers, Caren upetd@up.ac.za Swanepoel, Vorster UCTD Labour turnover Dissertation (MBA)--University of Pretoria, 2010. The purpose of this research is to ascertain whether open management (OM) significantly reduces employee turnover in small South African Information Technology (IT) firms. Human Resource Management literature widely predicts that OM increases employee performance, commitment and retention. By 2010 there will be more than one-hundred-thousand unfilled IT jobs due to the skills shortage. The high labour demand and short supply introduces a counter force to the OM predictions, namely market-pull. This research tests the relative strengths of market-pull and loyalty created by OM practices by means of five hypothesis tests. The tests include OM awareness, historic turnover comparisons and turnover intention comparisons. Interviews were held with the owners of twelve small IT firms. Fifty-three employee surveys were collected. Most firm owners were not formally aware of OM. Historic turnover and future turnover intentions were lower in open managed firms, thus affirming current literature. The practical implications are that small South African IT firm owners should endeavour to understand OM and also adopt it, first to remain competitive and second to retain key employees. A possible model to predict turnover candidates based on open or closed rating is also proposed. Gordon Institute of Business Science (GIBS) unrestricted 2013-09-06T14:51:52Z 2010-06-08 2013-09-06T14:51:52Z 2009-04-01 2010-06-08 2010-03-17 Dissertation Swanepoel, V 2009, Simulation of a building heating, ventilating and air-conditioning system, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/23291 > G10/101/ag http://hdl.handle.net/2263/23291 http://upetd.up.ac.za/thesis/available/etd-03172010-123501/ © 2008, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria application/pdf University of Pretoria
spellingShingle UCTD
Labour turnover
The impact of open management on employee turnover in small information technology firms in South Africa
title The impact of open management on employee turnover in small information technology firms in South Africa
title_full The impact of open management on employee turnover in small information technology firms in South Africa
title_fullStr The impact of open management on employee turnover in small information technology firms in South Africa
title_full_unstemmed The impact of open management on employee turnover in small information technology firms in South Africa
title_short The impact of open management on employee turnover in small information technology firms in South Africa
title_sort impact of open management on employee turnover in small information technology firms in south africa
topic UCTD
Labour turnover
url http://hdl.handle.net/2263/23291
http://upetd.up.ac.za/thesis/available/etd-03172010-123501/