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The role of custom publishing in building customer-based brand equity

Dissertation (MBA)--University of Pretoria, 2010.

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Other Authors: Kleyn, Nicola
Format: Thesis
Published: University of Pretoria 2013
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access_status_str Open Access
author2 Kleyn, Nicola
author_browse Kleyn, Nicola
author_facet Kleyn, Nicola
collection Thesis
dc_rights_str_mv © 2007 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria
description Dissertation (MBA)--University of Pretoria, 2010.
format Thesis
id oai:repository.up.ac.za:2263/23517
institution University of Pretoria (South Africa)
last_indexed 2026-06-10T12:40:14.906Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2013
publishDateRange 2013
publishDateSort 2013
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/23517 The role of custom publishing in building customer-based brand equity Kleyn, Nicola upetd@up.ac.za Van der Lith, Taryn UCTD Brand name products Dissertation (MBA)--University of Pretoria, 2010. Building customer-based brand equity is of crucial importance to marketers, especially with regards to efficiencies in marketing spend in an increasingly competitive global environment. Marketers require engaging marketing communication tools that are able to influence customers’ attitudes and behaviours, thereby increasing future sales and brand loyalty. This research evaluated the relationship between customer-based brand equity dimensions and custom publishing as a communication tool, wherein the primary aim was to measure if custom publishing is associated with an increase in customer-based brand equity. Quantitative research was conducted, using a descriptive method wherein 117 University of the Witwatersrand graduates responded to a web-based questionnaire. The questionnaire was formulated based on the various brand dimensions highlighted in the literature review. The test group consisted of 79 respondents that had received the WitsReview custom publication and the control group consisted of 38 respondents that had not received WitsReview. This research has shown that there is an association between custom publishing, in the form of a magazine brand, and an increase in customer-based brand equity in the product brand and therefore custom publishing is a communication tool that marketers should explore to increase customer-based brand equity. Gordon Institute of Business Science (GIBS) unrestricted 2013-09-06T15:31:57Z 2010-06-19 2013-09-06T15:31:57Z 2008-04-04 2010-06-19 2010-03-27 Dissertation Van der Lith, T 2007, The role of custom publishing in building customer-based brand equity, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/23517 > G10/200/ag http://hdl.handle.net/2263/23517 http://upetd.up.ac.za/thesis/available/etd-03272010-173502/ © 2007 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria application/pdf University of Pretoria
spellingShingle UCTD
Brand name products
The role of custom publishing in building customer-based brand equity
title The role of custom publishing in building customer-based brand equity
title_full The role of custom publishing in building customer-based brand equity
title_fullStr The role of custom publishing in building customer-based brand equity
title_full_unstemmed The role of custom publishing in building customer-based brand equity
title_short The role of custom publishing in building customer-based brand equity
title_sort role of custom publishing in building customer based brand equity
topic UCTD
Brand name products
url http://hdl.handle.net/2263/23517
http://upetd.up.ac.za/thesis/available/etd-03272010-173502/