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Leadership and governance for a sustainable public service. The case for selected South African public service organizations

Thesis (PhD (Public Affairs))--University of Pretoria, 2004.

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Other Authors: Thornhill, Christopher
Format: Thesis
Published: University of Pretoria 2013
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access_status_str Open Access
author2 Thornhill, Christopher
author_browse Thornhill, Christopher
author_facet Thornhill, Christopher
collection Thesis
dc_rights_str_mv © 2004, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Thesis (PhD (Public Affairs))--University of Pretoria, 2004.
format Thesis
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institution University of Pretoria (South Africa)
last_indexed 2026-06-10T12:37:24.077Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2013
publishDateRange 2013
publishDateSort 2013
publisher University of Pretoria
publisherStr University of Pretoria
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spelling oai:repository.up.ac.za:2263/23592 Leadership and governance for a sustainable public service. The case for selected South African public service organizations Thornhill, Christopher Kuye, Jerry O. Naidoo, Goonasagree No key words available UCTD Thesis (PhD (Public Affairs))--University of Pretoria, 2004. The research proposes that the adoption of a hybrid leadership and governance framework by the South African public service is crucial for improving service delivery in South Africa. The leadership and governance framework of the South African public service has had a negative impact on its effectiveness and efficiency. The study analysed service delivery performance in four South African public service departments against the backdrop of their leadership and governance frameworks, namely: Departments of Health, Housing, Justice and Constitutional Development and Safety and Security. The study found that the frameworks currently in use are not very effective in redressing service delivery imbalances and inequities in South Africa, especially in previously disadvantaged communities. The needs and demands of the South African public are not being adequately met. The study found that there are a number of interrelated variables, which were hampering the effectiveness of the public service. The most important of these variables were identified as human resource and financial constraints, the lack of technical skills, the lack of co-ordination, ineffective intergovernmental relations (IGR) between the three spheres of government, ineffective policy implementation, conflict between the classical public administration model and the new public management (NPM) paradigm, and the lack of effective monitoring and evaluation systems. In view of the challenges facing the South African public service, this thesis presents an alternative, hybrid leadership and governance model. This model has been designed in response to the unique circumstances faced by the public service in the post-apartheid era (post-1994) public service. It requires a conception of public service leadership and governance that draws on various relevant approaches while adapting these to the prevailing local narratives already existing in the country. It incorporates traditional African ethics and values, transformational leadership and team leadership, and encompasses effective governance approaches, such as civic governance. It also includes accountability, transparency and public participation. It is evident from the four cases presented herein, that such transformation is crucial for improving the effectiveness and efficiency of the South African public service. The leadership and governance framework developed in this study is flexible, as it can be applied to diverse settings and circumstances. This study thus advances a pragmatic transformational African model for the improvement of service delivery in South Africa. School of Public Management and Administration (SPMA) unrestricted 2013-09-06T15:39:39Z 2005-03-30 2013-09-06T15:39:39Z 2004-10-08 2004 2005-03-30 Thesis Naidoo, G 2004, Leadership and governance for a sustainable public service. The case for selected South African public service organizations, PhD thesis, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/23592 > http://hdl.handle.net/2263/23592 http://upetd.up.ac.za/thesis/available/etd-03302005-105316/ © 2004, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf University of Pretoria
spellingShingle No key words available
UCTD
Leadership and governance for a sustainable public service. The case for selected South African public service organizations
title Leadership and governance for a sustainable public service. The case for selected South African public service organizations
title_full Leadership and governance for a sustainable public service. The case for selected South African public service organizations
title_fullStr Leadership and governance for a sustainable public service. The case for selected South African public service organizations
title_full_unstemmed Leadership and governance for a sustainable public service. The case for selected South African public service organizations
title_short Leadership and governance for a sustainable public service. The case for selected South African public service organizations
title_sort leadership and governance for a sustainable public service the case for selected south african public service organizations
topic No key words available
UCTD
url http://hdl.handle.net/2263/23592
http://upetd.up.ac.za/thesis/available/etd-03302005-105316/