Full Text Available
Note: Clicking the button above will open the full text document at the original institutional repository in a new window.
The impact of diversity on the transfer of tacit knowledge in the South African financial sector
Dissertation (MBA)--University of Pretoria, 2010.
Saved in:
| Other Authors: | |
|---|---|
| Format: | Thesis |
| Published: |
University of Pretoria
2013
|
| Subjects: | |
| Tags: |
No Tags, Be the first to tag this record!
|
| _version_ | 1867613565283729408 |
|---|---|
| access_status_str | Open Access |
| author2 | Rowley, Colin |
| author_browse | Rowley, Colin |
| author_facet | Rowley, Colin |
| collection | Thesis |
| dc_rights_str_mv | © 2006 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria |
| description | Dissertation (MBA)--University of Pretoria, 2010. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/23610 |
| institution | University of Pretoria (South Africa) |
| last_indexed | 2026-06-10T12:38:09.710Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2013 |
| publishDateRange | 2013 |
| publishDateSort | 2013 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/23610 The impact of diversity on the transfer of tacit knowledge in the South African financial sector Rowley, Colin upetd@up.ac.za Aiyer, Kubendrie Linda UCTD Diversity in workplace Dissertation (MBA)--University of Pretoria, 2010. South African businesses are faced with the immense challenge of transforming themselves so as to reflect post-apartheid South Africa, while at the same time remaining competitive within a globalised market. This research project set out to establish how organisations could effectively channel the potential of an increasingly diverse workforce to derive positive outcomes for the individual and the organisation. To this end, the organisational approach to diversity and its ability to influence the extent of knowledge transfer has been examined.In fully exploring this relationship, four research propositions were developed. A quantitative approach in the form of a survey was utilised to ascertain the perceptions of employees within the banking sector in South Africa. The qualitative phase of the research entailed in-depth interviews with subject matter experts within the industry. This was primarily used to corroborate the survey responses, and to document original thought within the scope of this research. The data obtained through these research instruments was analysed to ascertain the strength of the diversity climate and knowledge transfer as business enablers.The results revealed that a positive diversity climate yields greater levels of knowledge sharing, which consequently results in positive career outcomes for the employee. These factors in aggregate produce both tangible and intangible benefits for the organisation. A conceptual framework has been proposed that depicts the key linkages established through the research findings. Gordon Institute of Business Science (GIBS) unrestricted 2013-09-06T15:42:30Z 2010-06-22 2013-09-06T15:42:30Z 2007-04-06 2010-06-22 2010-03-30 Dissertation Aiyer, KL 2006, The impact of the diversity climate on the transfer of tacit knowledge in the South African financial sector, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/23610 > G10/211/ag http://hdl.handle.net/2263/23610 http://upetd.up.ac.za/thesis/available/etd-03302010-114212/ © 2006 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria application/pdf University of Pretoria |
| spellingShingle | UCTD Diversity in workplace The impact of diversity on the transfer of tacit knowledge in the South African financial sector |
| title | The impact of diversity on the transfer of tacit knowledge in the South African financial sector |
| title_full | The impact of diversity on the transfer of tacit knowledge in the South African financial sector |
| title_fullStr | The impact of diversity on the transfer of tacit knowledge in the South African financial sector |
| title_full_unstemmed | The impact of diversity on the transfer of tacit knowledge in the South African financial sector |
| title_short | The impact of diversity on the transfer of tacit knowledge in the South African financial sector |
| title_sort | impact of diversity on the transfer of tacit knowledge in the south african financial sector |
| topic | UCTD Diversity in workplace |
| url | http://hdl.handle.net/2263/23610 http://upetd.up.ac.za/thesis/available/etd-03302010-114212/ |