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The effectiveness of learner support services to distance learners in a primary education diploma : a case study in Botswana
Thesis (PhD)--University of Pretoria, 2012.
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University of Pretoria
2013
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| _version_ | 1867613579457331200 |
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| access_status_str | Open Access |
| author2 | Hendrikz, Johan |
| author_browse | Hendrikz, Johan |
| author_facet | Hendrikz, Johan |
| collection | Thesis |
| dc_rights_str_mv | © 2012 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Thesis (PhD)--University of Pretoria, 2012. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/24076 |
| institution | University of Pretoria (South Africa) |
| last_indexed | 2026-06-10T12:38:23.596Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2013 |
| publishDateRange | 2013 |
| publishDateSort | 2013 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/24076 The effectiveness of learner support services to distance learners in a primary education diploma : a case study in Botswana Hendrikz, Johan Nkomo, Mokubung O. udithkamau89@gmail.com Kamau, Judith Wanene Counselling support Distance learners Diploma in primary education Learner support UCTD Thesis (PhD)--University of Pretoria, 2012. This study was motivated by my desire to understand participants’ perceptions about the effectiveness of learner support services and their contribution to distance learners’ progress and programme completion in the DPE programme in Botswana. The investigation was carried out to find out why despite the provision of learner support services, there were low completion rates and high incomplete rates in the final year (2002/2003 cohort) of the DPE programme. The study also intended to understand the strengths and weaknesses of learner support services and make recommendations for improvement. A qualitative case study research design was applied. Group and individual interviews were conducted with participants. Data were analysed using Atlas ti computer software which simplified the management of the large corpus of data generated during the fieldwork. The study found that there was need for sustained learner-tutor and learner-learner interaction and regular communication with the supporting institution during the learning process. This would require planning and aligning learner support services to identified learner needs, access to learning resources including the existence and application of effective monitoring and supervision mechanisms for academic, counselling and administrative support in order to ensure commitment and accountability of learner support providers. In order to reduce isolation which is created by the physical separation between learners and service providers, the study recommended a structure for the provision of decentralized learner support services that are as close as possible to where distance learners live and work for ease of access. The study further found that there is need for policy guidelines and management structures to facilitate the provision of effective learner support services for the benefit of distance learners. Education Management and Policy Studies unrestricted 2013-09-06T16:36:56Z 2013-04-26 2013-09-06T16:36:56Z 2013-04-16 2012 2013-04-22 Thesis Kamau, JW 2012, The effectiveness of learner support services to distance learners in a primary education diploma : a case study in Botswana, PhD thesis, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/24076 > D13/4/389/ag http://hdl.handle.net/2263/24076 http://upetd.up.ac.za/thesis/available/etd-04222013-142521/ © 2012 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf University of Pretoria |
| spellingShingle | Counselling support Distance learners Diploma in primary education Learner support UCTD The effectiveness of learner support services to distance learners in a primary education diploma : a case study in Botswana |
| title | The effectiveness of learner support services to distance learners in a primary education diploma : a case study in Botswana |
| title_full | The effectiveness of learner support services to distance learners in a primary education diploma : a case study in Botswana |
| title_fullStr | The effectiveness of learner support services to distance learners in a primary education diploma : a case study in Botswana |
| title_full_unstemmed | The effectiveness of learner support services to distance learners in a primary education diploma : a case study in Botswana |
| title_short | The effectiveness of learner support services to distance learners in a primary education diploma : a case study in Botswana |
| title_sort | effectiveness of learner support services to distance learners in a primary education diploma a case study in botswana |
| topic | Counselling support Distance learners Diploma in primary education Learner support UCTD |
| url | http://hdl.handle.net/2263/24076 http://upetd.up.ac.za/thesis/available/etd-04222013-142521/ |