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Learning support : perceptions and experiences of remote distance learners from marginalised communities in Botswana

Thesis (PhD)--University of Pretoria, 2010.

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Other Authors: Evans, Rinelle
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Published: University of Pretoria 2013
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access_status_str Open Access
author2 Evans, Rinelle
author_browse Evans, Rinelle
author_facet Evans, Rinelle
collection Thesis
dc_rights_str_mv © 2010 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Thesis (PhD)--University of Pretoria, 2010.
format Thesis
id oai:repository.up.ac.za:2263/24119
institution University of Pretoria (South Africa)
last_indexed 2026-06-10T12:37:05.077Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2013
publishDateRange 2013
publishDateSort 2013
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/24119 Learning support : perceptions and experiences of remote distance learners from marginalised communities in Botswana Evans, Rinelle ggatsha@bocodol.ac.bw Gatsha, Godson Transactional presence Developing country Remote distance learner Marginalisation Perceptions Instructional dissonance Learning support Experiences Distance learning UCTD Thesis (PhD)--University of Pretoria, 2010. This study pertains to the provision of learning support to remote distance learners from the Basarwa and Bakgalagadi communities in Botswana who enrolled for a secondary school-leaving certificate. The purpose of this case study was to document these learners’ perceptions and experiences of learning at a distance and to improve service delivery. The literature on distance learning support emphasises the importance of making learners’ voices audible as these help gauge the efficacy of learning support. The study was informed by an interpretive paradigm using a mixed-methods approach and is underpinned by Holmberg’ theory of conversational learning (2003). Qualitative data methods collection involved semi-structured interviews, journals, document analysis and observations while a questionnaire provided nested quantitative data. Data sets were triangulated and trustworthiness was enhanced by using Atlas.ti® for qualitative analysis and SAS version 8 software to generate percentages. The key findings showed that distance learners exhibited high intrinsic motivation and 72.1% of them were satisfied with the learning support provided. This substantiates that learner motivation remains a key attribute for successful distance learning in any context. However, policy and managerial flaws did frustrate and unintentionally disadvantage these remote distance learners. Despite their adverse circumstances positive perceptions and experiences were exhibited where learners had access to personalised academic and affective support from empathetic tutors. Implications for practice include policy reviews, ODL staff training and adoption of best practice. A needs assessment to establish learner needs, expectations and aspirations is critical for the design and development of relevant learning materials, and for the delivery of quality learning support to enhance the academic experience of remote learners from marginalised communities. Recommendations may be applicable in other underdeveloped distance learning contexts. Topics for further research exploration in learning support, policy and curriculum issues have been suggested. Education Management and Policy Studies unrestricted 2013-09-06T16:42:43Z 2010-04-26 2013-09-06T16:42:43Z 2010-04-13 2010-04-26 2010-04-24 Thesis Gatsha, G 2010, Learning support : perceptions and experiences of remote distance learners from marginalized communities in Botswana, PhD thesis, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/24119 > D10/234/ag http://hdl.handle.net/2263/24119 http://upetd.up.ac.za/thesis/available/etd-04242010-194233/ © 2010 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf University of Pretoria
spellingShingle Transactional presence
Developing country
Remote distance learner
Marginalisation
Perceptions
Instructional dissonance
Learning support
Experiences
Distance learning
UCTD
Learning support : perceptions and experiences of remote distance learners from marginalised communities in Botswana
title Learning support : perceptions and experiences of remote distance learners from marginalised communities in Botswana
title_full Learning support : perceptions and experiences of remote distance learners from marginalised communities in Botswana
title_fullStr Learning support : perceptions and experiences of remote distance learners from marginalised communities in Botswana
title_full_unstemmed Learning support : perceptions and experiences of remote distance learners from marginalised communities in Botswana
title_short Learning support : perceptions and experiences of remote distance learners from marginalised communities in Botswana
title_sort learning support perceptions and experiences of remote distance learners from marginalised communities in botswana
topic Transactional presence
Developing country
Remote distance learner
Marginalisation
Perceptions
Instructional dissonance
Learning support
Experiences
Distance learning
UCTD
url http://hdl.handle.net/2263/24119
http://upetd.up.ac.za/thesis/available/etd-04242010-194233/