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The Strategic Migration of Telephony into an Internet Protocol World : a South African Perspective
Dissertation (MBA)--University of Pretoria, 2006.
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University of Pretoria
2013
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| _version_ | 1867613482489217024 |
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| access_status_str | Open Access |
| author2 | Kruger, Cornelius Johannes |
| author_browse | Kruger, Cornelius Johannes |
| author_facet | Kruger, Cornelius Johannes |
| collection | Thesis |
| dc_rights_str_mv | © 2005, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria |
| description | Dissertation (MBA)--University of Pretoria, 2006. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/24129 |
| institution | University of Pretoria (South Africa) |
| last_indexed | 2026-06-10T12:36:51.203Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2013 |
| publishDateRange | 2013 |
| publishDateSort | 2013 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/24129 The Strategic Migration of Telephony into an Internet Protocol World : a South African Perspective Kruger, Cornelius Johannes kepha@telkomsa.net Adams, Pieter Telephony Ip telephony Ipt Ip Migration Voip UCTD Dissertation (MBA)--University of Pretoria, 2006. Internet Protocol Telephony (IPT), also known as Voice over Internet Protocol (VoIP), has evolved from a niche technology to one that is adopted fairly well in developed countries. The aim of this research report was to determine whether IPT will also be a success in the Republic of South Africa, which is one of many developing countries. The technology was analysed and it was found that cost reduction, increased productivity and enhanced applications were the most valuable benefits the technology could offer. Particular interesting impediments of the technology were discovered and it was found that there existed both hard issues like security and quality problems, as well as softer issues like internal politics, that could hinder the global success of the technology. The adoption rate of South Africa was compared to that of industrial countries and it was found that South African organisations overall posed a wait-and-see attitude towards IPT. Various implementation models were discussed and it was found that a hybrid approach would be the most viable option for local organisations. The South African environment were analysed and it was discovered that the biggest obstacle for success in South Africa was the regulatory environment. But it was also found that the environment would soon change and that competitors, including Black Economic Empowerment companies, should use the opportunities available. Social factors like HIV/AIDS and theft as well as economic factors like the exchange rate could hamper the competitiveness of local companies using IPT. IPT technology can only be a success in South Africa if it is intensely supported by Government, implemented in the correct manner and adopted aggressively by the local market. Graduate School of Management unrestricted 2013-09-06T16:43:19Z 2005-09-13 2013-09-06T16:43:19Z 2005-02-02 2006-09-13 2005-04-25 Dissertation Adams, P 2005, The Strategic Migration of Telephony into an Internet Protocol World : a South African Perspective, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://upetd.up.ac.za/thesis/available/etd-04252005-142015 / > http://hdl.handle.net/2263/24129 http://upetd.up.ac.za/thesis/available/etd-04252005-142015/ © 2005, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria application/pdf University of Pretoria |
| spellingShingle | Telephony Ip telephony Ipt Ip Migration Voip UCTD The Strategic Migration of Telephony into an Internet Protocol World : a South African Perspective |
| title | The Strategic Migration of Telephony into an Internet Protocol World : a South African Perspective |
| title_full | The Strategic Migration of Telephony into an Internet Protocol World : a South African Perspective |
| title_fullStr | The Strategic Migration of Telephony into an Internet Protocol World : a South African Perspective |
| title_full_unstemmed | The Strategic Migration of Telephony into an Internet Protocol World : a South African Perspective |
| title_short | The Strategic Migration of Telephony into an Internet Protocol World : a South African Perspective |
| title_sort | strategic migration of telephony into an internet protocol world a south african perspective |
| topic | Telephony Ip telephony Ipt Ip Migration Voip UCTD |
| url | http://hdl.handle.net/2263/24129 http://upetd.up.ac.za/thesis/available/etd-04252005-142015/ |