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Performance measurement as a public policy implementation tool in the South African public service
Thesis (PhD (Public Affairs))--University of Pretoria, 2007.
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| Format: | Thesis |
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University of Pretoria
2013
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| _version_ | 1867613684935688192 |
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| access_status_str | Open Access |
| author2 | Kuye, Jerry O. |
| author_browse | Kuye, Jerry O. |
| author_facet | Kuye, Jerry O. |
| collection | Thesis |
| dc_rights_str_mv | © 2007, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Thesis (PhD (Public Affairs))--University of Pretoria, 2007. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/24280 |
| institution | University of Pretoria (South Africa) |
| last_indexed | 2026-06-10T12:40:03.959Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2013 |
| publishDateRange | 2013 |
| publishDateSort | 2013 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/24280 Performance measurement as a public policy implementation tool in the South African public service Kuye, Jerry O. brunoL@opsc.gov.za Luthuli, T.B. (Tholumuzi Bruno) South african Tool Implementation Policy Public Performance Measurement Public service UCTD Thesis (PhD (Public Affairs))--University of Pretoria, 2007. Policy implementation in South Africa has not been as successful as the policy formulation phase. In the last ten years of democracy and the shift from apartheid minority white rule to the present majority rule, a lot has been achieved. Among the achievements is the ability to formulate policies directed at integrating society and the fragmented administrative systems. While the performance of government organisations has not been as good as anticipated, several mechanisms, though insufficient, have been put in place to assist with policy implementation and in an attempt to make government more efficient and effective in delivering public services. This research considers whether having a performance measurement and management system to oversee and evaluate the organisational side of performance might address the question of service delivery in the public service. Both policy implementation mechanisms, those referred to as alternative service delivery methods and strategy implementation using performance measurement as a tool are considered. The finding of this research project is that an improvement in policy implementation and strategy deployment using a performance measurement system, will lead to an increase in the current levels of service delivery. Two cases are considered, one, a city government of Tshwane, where performance management is mandatory in terms of the Municipal Systems Act (1999), and the National Department of Labour, which, through its own recognaizance, has implemented a performance measurement system. School of Public Management and Administration (SPMA) unrestricted 2013-09-06T17:02:15Z 2007-05-02 2013-09-06T17:02:15Z 2007-04-13 2007-05-02 2007-05-02 Thesis Luthuli, T 2007, Performance measurement as a public policy implementation tool in the South African public service, PhD thesis, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/24280 > http://hdl.handle.net/2263/24280 http://upetd.up.ac.za/thesis/available/etd-05022007-112318/ © 2007, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf University of Pretoria |
| spellingShingle | South african Tool Implementation Policy Public Performance Measurement Public service UCTD Performance measurement as a public policy implementation tool in the South African public service |
| title | Performance measurement as a public policy implementation tool in the South African public service |
| title_full | Performance measurement as a public policy implementation tool in the South African public service |
| title_fullStr | Performance measurement as a public policy implementation tool in the South African public service |
| title_full_unstemmed | Performance measurement as a public policy implementation tool in the South African public service |
| title_short | Performance measurement as a public policy implementation tool in the South African public service |
| title_sort | performance measurement as a public policy implementation tool in the south african public service |
| topic | South african Tool Implementation Policy Public Performance Measurement Public service UCTD |
| url | http://hdl.handle.net/2263/24280 http://upetd.up.ac.za/thesis/available/etd-05022007-112318/ |