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A framework for the explicit use of specific systems thinking methodologies in data-driven decision support system development

Thesis (PhD (Information Technology))--University of Pretoria, 2006.

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Other Authors: De Villiers, Carina
Format: Thesis
Published: University of Pretoria 2013
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access_status_str Open Access
author2 De Villiers, Carina
author_browse De Villiers, Carina
author_facet De Villiers, Carina
collection Thesis
dc_rights_str_mv © 2005, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Thesis (PhD (Information Technology))--University of Pretoria, 2006.
format Thesis
id oai:repository.up.ac.za:2263/24606
institution University of Pretoria (South Africa)
last_indexed 2026-06-10T12:36:06.757Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2013
publishDateRange 2013
publishDateSort 2013
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/24606 A framework for the explicit use of specific systems thinking methodologies in data-driven decision support system development De Villiers, Carina rkwrg@puk.ac.za Goede, Roelien Soft systems thinking Systems thinking Hard systems thinking Critical systems thinking Disclosive systems thinking Pattern matching Decision support systems Data warehousing Framework UCTD Thesis (PhD (Information Technology))--University of Pretoria, 2006. Data-driven decision support systems, such as data warehouses, are extremely costly to develop. Forty one per cent of data warehouse development practitioners have experienced project failures. These projects were either completed after exceeding budget and time limits, or not at all. Some influential data warehousing authors advocate user involvement as a solution, while others focus on technical factors to improve data warehouse success. This study proposes a framework for data warehousing success based on systems thinking methodology. Systems thinking implies a holistic approach to problem solving. A system is a set of interrelated elements. A systems approach represents a broad view, taking all aspects into account and concentrating on interactions between different parts of the problem. This study investigates the practices of data warehousing professionals from a systems thinking point of view, before proposing a framework for the explicit use of specific systems thinking methodologies in data warehouse development. Interpretive case study research is used to investigate practices of data warehousing professionals in three different organisations. Pattern matching is used to analyse collected data. This is done by mapping practices to different systems thinking perspectives. However, the theory component of the thesis is not a description of current data warehousing practices from a systems thinking point of view, as in typical interpretive research. The theory component relates more to critical research in that it is meant to change data warehousing practices towards specific systems thinking methodologies. The proposed framework incorporates three sources of information. These are a literature study on systems thinking philosophy, methodology and practice; a literature study on data warehousing and data warehousing success factors; and the results of case studies on current practices of data warehousing professionals analysed from a systems thinking perspective. The framework gives a methodological foundation for a holistic approach to data warehousing with maximum user involvement. It views a data warehouse as a system with typical systems characteristics, such as specified objectives relating to the organisation’s objectives, an environment, available resources, specified components and effective management. Informatics unrestricted 2013-09-06T18:03:31Z 2005-05-13 2013-09-06T18:03:31Z 2005-01-11 2006-05-13 2005-05-13 Thesis Goede, R 2005, A framework for the explicit use of specific systems thinking methodologies in data-driven decision support system development, PhD thesis, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/24606 > http://hdl.handle.net/2263/24606 http://upetd.up.ac.za/thesis/available/etd-05132005-080727/ © 2005, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf University of Pretoria
spellingShingle Soft systems thinking
Systems thinking
Hard systems thinking
Critical systems thinking
Disclosive systems thinking
Pattern matching
Decision support systems
Data warehousing
Framework
UCTD
A framework for the explicit use of specific systems thinking methodologies in data-driven decision support system development
title A framework for the explicit use of specific systems thinking methodologies in data-driven decision support system development
title_full A framework for the explicit use of specific systems thinking methodologies in data-driven decision support system development
title_fullStr A framework for the explicit use of specific systems thinking methodologies in data-driven decision support system development
title_full_unstemmed A framework for the explicit use of specific systems thinking methodologies in data-driven decision support system development
title_short A framework for the explicit use of specific systems thinking methodologies in data-driven decision support system development
title_sort framework for the explicit use of specific systems thinking methodologies in data driven decision support system development
topic Soft systems thinking
Systems thinking
Hard systems thinking
Critical systems thinking
Disclosive systems thinking
Pattern matching
Decision support systems
Data warehousing
Framework
UCTD
url http://hdl.handle.net/2263/24606
http://upetd.up.ac.za/thesis/available/etd-05132005-080727/