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How school management teams view and experience implementation of the integrated quality management system

Dissertation (MEd)--University of Pretoria, 2010.

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Other Authors: Amsterdam, Christina E.N.
Format: Thesis
Published: University of Pretoria 2013
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access_status_str Open Access
author2 Amsterdam, Christina E.N.
author_browse Amsterdam, Christina E.N.
author_facet Amsterdam, Christina E.N.
collection Thesis
dc_rights_str_mv © 2010, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Dissertation (MEd)--University of Pretoria, 2010.
format Thesis
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institution University of Pretoria (South Africa)
last_indexed 2026-06-10T12:37:34.574Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2013
publishDateRange 2013
publishDateSort 2013
publisher University of Pretoria
publisherStr University of Pretoria
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source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/25324 How school management teams view and experience implementation of the integrated quality management system Amsterdam, Christina E.N. gugulethu.nkambule@yahoo.com Nkambule, Samson Gugulethu School development teams Evaluation Accountability Supervision of instruction Professional development Development support groups School management teams Integrated quality management system Summative evaluation Formative evaluation UCTD Dissertation (MEd)--University of Pretoria, 2010. This study explored the views and experiences of School Management Teams (SMTs) when implementing Integrated Quality Management System (IQMS) in three primary schools in the Nkangala Region of the Mpumalanga Province, South Africa. A qualitative research approach was adopted and the data were collected by means of semi-structured interviews and document retrieval in schools. The data were then analysed by the constant comparative method. All the participants in this study expressed the view that IQMS is a teacher appraisal system with a potential to develop educators in schools provided both evaluators and evaluatees are honest with the evaluation process and are able to identify their areas of development. However the experience of the principals and deputy principals with the implementation of IQMS in schools reveals that educators inflate their scores and do not identify areas where they need development. The Development Support Groups (DSGs) do not conduct authentic evaluation since they serve the purpose of helping educators to qualify for salary progression. Participants recommended external evaluation as a solution to subjective ratings since external evaluators have a potential to provide objective and credible evaluation because they are unfamiliar with educators and do not experience the pressure to maintain collegiality in schools. A key recommendation is that the Department of Education should conduct effective training for the stakeholders involved with the implementation of IQMS in schools. Education Management and Policy Studies unrestricted 2013-09-06T20:39:10Z 2011-06-09 2013-09-06T20:39:10Z 2011-04-04 2010 2011-06-07 Dissertation Nkambule, SG 2010, How school management teams view and experience implementation of the integrated quality management system, MEd dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/25324 > E11/256/gm http://hdl.handle.net/2263/25324 http://upetd.up.ac.za/thesis/available/etd-06072011-163630/ © 2010, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle School development teams
Evaluation
Accountability
Supervision of instruction
Professional development
Development support groups
School management teams
Integrated quality management system
Summative evaluation
Formative evaluation
UCTD
How school management teams view and experience implementation of the integrated quality management system
title How school management teams view and experience implementation of the integrated quality management system
title_full How school management teams view and experience implementation of the integrated quality management system
title_fullStr How school management teams view and experience implementation of the integrated quality management system
title_full_unstemmed How school management teams view and experience implementation of the integrated quality management system
title_short How school management teams view and experience implementation of the integrated quality management system
title_sort how school management teams view and experience implementation of the integrated quality management system
topic School development teams
Evaluation
Accountability
Supervision of instruction
Professional development
Development support groups
School management teams
Integrated quality management system
Summative evaluation
Formative evaluation
UCTD
url http://hdl.handle.net/2263/25324
http://upetd.up.ac.za/thesis/available/etd-06072011-163630/