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The enablers and inhibitors of performance management at Multichoice (Pty) Ltd

Dissertation (MBA)--University of Pretoria, 2012.

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Other Authors: Voss-Price, Lucy
Format: Thesis
Published: University of Pretoria 2013
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access_status_str Open Access
author2 Voss-Price, Lucy
author_browse Voss-Price, Lucy
author_facet Voss-Price, Lucy
collection Thesis
dc_rights_str_mv © 2011, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Dissertation (MBA)--University of Pretoria, 2012.
format Thesis
id oai:repository.up.ac.za:2263/25814
institution University of Pretoria (South Africa)
last_indexed 2026-06-10T12:40:27.509Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2013
publishDateRange 2013
publishDateSort 2013
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/25814 The enablers and inhibitors of performance management at Multichoice (Pty) Ltd Voss-Price, Lucy ichelp@gibs.co.za Dukhi, Avisthi UCTD Inhibitors Enablers Performance management Dissertation (MBA)--University of Pretoria, 2012. It is suggested that there is a world of research on the design and implementation of performance management and the effect it has on overall organisational results, but there appears to be a gap in knowledge on the enablers and inhibitors of performance management, or causes of its positive and negative effects. This study aimed to investigate the perceptions relating to performance management of chosen respondents at Multichoice (Pty) Ltd. A literature review was performed to identify research that was previously conducted pertaining to performance management. The literature review analysed the factors perceived to enable and inhibit performance management with the question remaining as to whether the perceptions of the sample population differ or are congruent with the literature summary. The research involved using a formal quantitative causal and explanatory design with a questionnaire being used to gather information from a sample of employees. The sample comprised of 60 employees, 20 from each category of performers, namely A players, B players and C players. Statistical techniques, namely descriptive and inferential statistics were used to extract key constructs from the raw data obtained from the questionnaires. The outcome of the research resulted in the enablers and the inhibitors of performance management at Multichoice (Pty) Ltd. These findings have been used to develop a framework which should be considered by organisations to achieve high performance. Further to this, the analysis revealed the strength of the different forces which were ranked in an attempt to determine whether the enabling forces outweigh the inhibiting forces or vice versa. The reason for this was to strengthen the enabling forces supporting the performance management systems at Multichoice (Pty) Ltd and reduce the impact of opposition to it. Gordon Institute of Business Science (GIBS) unrestricted 2013-09-07T00:41:59Z 2012-09-19 2013-09-07T00:41:59Z 2012-03-08 2012-09-19 2012-06-24 Dissertation Dukhi, A 2011, The enablers and inhibitors of performance management at Multichoice (Pty) Ltd, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/25814 > F/12/4/634/zw http://hdl.handle.net/2263/25814 http://upetd.up.ac.za/thesis/available/etd-06242012-161043/ © 2011, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Inhibitors
Enablers
Performance management
The enablers and inhibitors of performance management at Multichoice (Pty) Ltd
title The enablers and inhibitors of performance management at Multichoice (Pty) Ltd
title_full The enablers and inhibitors of performance management at Multichoice (Pty) Ltd
title_fullStr The enablers and inhibitors of performance management at Multichoice (Pty) Ltd
title_full_unstemmed The enablers and inhibitors of performance management at Multichoice (Pty) Ltd
title_short The enablers and inhibitors of performance management at Multichoice (Pty) Ltd
title_sort enablers and inhibitors of performance management at multichoice pty ltd
topic UCTD
Inhibitors
Enablers
Performance management
url http://hdl.handle.net/2263/25814
http://upetd.up.ac.za/thesis/available/etd-06242012-161043/