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The use of stories and storytelling as knowledge sharing practices : a case study in the South African mining industry
Thesis (DPhil)--University of Pretoria, 2007.
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University of Pretoria
2013
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| _version_ | 1867613466638942208 |
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| access_status_str | Open Access |
| author2 | Snyman, M.M.M. (Maria Magdalena Margaretha) |
| author_browse | Snyman, M.M.M. (Maria Magdalena Margaretha) |
| author_facet | Snyman, M.M.M. (Maria Magdalena Margaretha) |
| collection | Thesis |
| dc_rights_str_mv | © 2006, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Thesis (DPhil)--University of Pretoria, 2007. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/26833 |
| institution | University of Pretoria (South Africa) |
| last_indexed | 2026-06-10T12:36:35.732Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2013 |
| publishDateRange | 2013 |
| publishDateSort | 2013 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/26833 The use of stories and storytelling as knowledge sharing practices : a case study in the South African mining industry Snyman, M.M.M. (Maria Magdalena Margaretha) dr.peter.tobin@gmail.com Tobin, Peter Kevin Joseph Storyboards World-class performance. Storytelling Stories Case study Knowledge sharing Knowledge management Knowledge Capability maturity model Community of practice (CoP) UCTD Thesis (DPhil)--University of Pretoria, 2007. A great deal has been written in the management literature concerning the field of knowledge management. Some of that literature has focused on the use of stories and storytelling, including for the sharing of knowledge. However, the field of knowledge management is relatively immature in South Africa. In particular within that field, there is not a clear understanding of the use of stories and storytelling for knowledge sharing within the country. The purpose of the study was to improve that understanding through research into a case study within the South African mining industry, with a focus on world-class performance. To assist in the performance evaluation of the case study organisation, a framework for world-class performance was developed and used as an analytical tool in conjunction with a research instrument that was based on the findings of the non-empirical research into the fields of knowledge management and stories and storytelling. The empirical research then focused on the activities of a particular community of practice within the case study organisation and sought to understand the way in which stories and storytelling were used to support the sharing of knowledge in the organisation, as a contributor to world-class performance. Whilst conducting the empirical research, assessment and analysis, it was identified that the case study organisation made use of a number of practices and tools to support the use of stories and storytelling, in particular graphical representations (storyboards) of the stories to complement their oral delivery. The analysis of the case study data indicated that a significant opportunity existed to improve the extent of world-class performance for the use of stories and storytelling and a number of recommendations were made in that regard. Information Science unrestricted 2013-09-07T08:11:57Z 2006-10-06 2013-09-07T08:11:57Z 2006-08-02 2007-10-06 2006-07-30 Thesis Tobin, P 2006, The use of stories and storytelling as knowledge sharing practices : a case study in the South African mining industry, DPhil thesis, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/26833 > http://hdl.handle.net/2263/26833 http://upetd.up.ac.za/thesis/available/etd-07302006-065725/ © 2006, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf application/pdf University of Pretoria |
| spellingShingle | Storyboards World-class performance. Storytelling Stories Case study Knowledge sharing Knowledge management Knowledge Capability maturity model Community of practice (CoP) UCTD The use of stories and storytelling as knowledge sharing practices : a case study in the South African mining industry |
| title | The use of stories and storytelling as knowledge sharing practices : a case study in the South African mining industry |
| title_full | The use of stories and storytelling as knowledge sharing practices : a case study in the South African mining industry |
| title_fullStr | The use of stories and storytelling as knowledge sharing practices : a case study in the South African mining industry |
| title_full_unstemmed | The use of stories and storytelling as knowledge sharing practices : a case study in the South African mining industry |
| title_short | The use of stories and storytelling as knowledge sharing practices : a case study in the South African mining industry |
| title_sort | use of stories and storytelling as knowledge sharing practices a case study in the south african mining industry |
| topic | Storyboards World-class performance. Storytelling Stories Case study Knowledge sharing Knowledge management Knowledge Capability maturity model Community of practice (CoP) UCTD |
| url | http://hdl.handle.net/2263/26833 http://upetd.up.ac.za/thesis/available/etd-07302006-065725/ |