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Towards a Digital Inclusion Index for South Africa

Dissertation (MBA)--University of Pretoria, 2012.

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Other Authors: Chipp, Kerry
Format: Thesis
Published: University of Pretoria 2013
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access_status_str Open Access
author2 Chipp, Kerry
author_browse Chipp, Kerry
author_facet Chipp, Kerry
collection Thesis
dc_rights_str_mv © 2011 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Dissertation (MBA)--University of Pretoria, 2012.
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institution University of Pretoria (South Africa)
last_indexed 2026-06-10T12:37:44.604Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2013
publishDateRange 2013
publishDateSort 2013
publisher University of Pretoria
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source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/27024 Towards a Digital Inclusion Index for South Africa Chipp, Kerry ichelp@gibs.co.za Scholtz, Tinia UCTD South africa Digital inclusion index Dissertation (MBA)--University of Pretoria, 2012. Digital technologies have penetrated so many facets of people‘s lives that access to technology has become a dimension of social inclusion. It is widely assumed that access to digital technologies would result in higher standards of living and improved social welfare through interaction, commerce and learning in a global community and individuals without digital access will be excluded from this community. In order to leverage all the benefits and opportunities that the digital revolution promises, it is essential to include more citizens to the digital society. The Digital Inclusion Index is proposed as a tool to measure and examine the digital divide in South Africa.Current digital divide measurements are limited and narrow in focus. The Digital Inclusion Index proposed in this study is based on digital access levels of individuals to various digital technologies. The bi-annual AMPS survey results, containing data of more than 20 000 personal interviews, was used as secondary data. Factor analysis was used to assign a scale to each respondent‘s level of digital access. Descriptive statistics and Chi-Square cross tabulations were used to profile the different levels of digital access.The study aimed to understand the digital environment of South Africa by creating the Digital Inclusion Index which measures the digital divide. The index was then applied to profile various levels of digital access in term of individual attributes and geographical regions. A risk group was identified where individuals have limited digital access. The index was applied to 2009 data to determine whether the digital divide has been growing or narrowing between 2009 and 2010. Gordon Institute of Business Science (GIBS) unrestricted 2013-09-07T09:53:40Z 2012-09-27 2013-09-07T09:53:40Z 2012-03-08 2012-09-27 2012-08-04 Dissertation Scholtz, T 2011, Towards a Digital Inclusion Index for South Africa , MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/27024 > F/12/4/765/zw http://hdl.handle.net/2263/27024 http://upetd.up.ac.za/thesis/available/etd-08042012-191918/ © 2011 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
South africa
Digital inclusion index
Towards a Digital Inclusion Index for South Africa
title Towards a Digital Inclusion Index for South Africa
title_full Towards a Digital Inclusion Index for South Africa
title_fullStr Towards a Digital Inclusion Index for South Africa
title_full_unstemmed Towards a Digital Inclusion Index for South Africa
title_short Towards a Digital Inclusion Index for South Africa
title_sort towards a digital inclusion index for south africa
topic UCTD
South africa
Digital inclusion index
url http://hdl.handle.net/2263/27024
http://upetd.up.ac.za/thesis/available/etd-08042012-191918/