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Optimising corporate social responsibility spend a conjoint experiment to determine consumer evaluations of corporate social responsibility strategies

Dissertation (MBA)--University of Pretoria, 2012.

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Other Authors: Kleyn, Nicola
Format: Thesis
Published: University of Pretoria 2013
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access_status_str Open Access
author2 Kleyn, Nicola
author_browse Kleyn, Nicola
author_facet Kleyn, Nicola
collection Thesis
dc_rights_str_mv © 2011 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Dissertation (MBA)--University of Pretoria, 2012.
format Thesis
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institution University of Pretoria (South Africa)
last_indexed 2026-06-10T12:37:03.713Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2013
publishDateRange 2013
publishDateSort 2013
publisher University of Pretoria
publisherStr University of Pretoria
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source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/27171 Optimising corporate social responsibility spend a conjoint experiment to determine consumer evaluations of corporate social responsibility strategies Kleyn, Nicola ichelp@gibs.co.za Van Heerden, Marnitz UCTD Corporate Social responsibility Consumer evaluations Strategies Dissertation (MBA)--University of Pretoria, 2012. The concept of Corporate Social Responsibility (CSR) is becoming more prominent due to a number of forces, including an increase in ethical consumerism and government or industry regulation. Business owners are coming to the realisation that CSR investment should be viewed as an opportunity to increase the success of companies rather than as damage control or PR campaign; CSR is becoming a critical factor in the competitive success of companies. Increasing social responsibility can indeed result in benefits, financial and otherwise, not just for society but also for companies. This study aimed to determine:• Consumer preferences regarding the various CSR strategies that companies can pursue and• Whether consumers place higher value on CSR strategies which benefit their own society or strategies which benefit society at large.A convenience sample of South Africans were selected for the study and asked to complete a web-based survey. The study was done in the form of a conjoint value analysis.The study found that:• Consumers do have different levels of preference for the different CSR strategies which businesses can follow.• Consumers prefer a CSR strategy that benefits their own society over a CSR strategy that benefits the society at large. Gordon Institute of Business Science (GIBS) unrestricted 2013-09-07T10:52:01Z 2012-10-01 2013-09-07T10:52:01Z 2012-03-08 2012-10-01 2012-08-11 Dissertation Van Heerden, M 2011, Optimising corporate social responsibility spend a conjoint experiment to determine consumer evaluations of corporate social responsibility strategies, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/27171 > F/12/4/797/zw http://hdl.handle.net/2263/27171 http://upetd.up.ac.za/thesis/available/etd-08112012-182553/ © 2011 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Corporate
Social responsibility
Consumer evaluations
Strategies
Optimising corporate social responsibility spend a conjoint experiment to determine consumer evaluations of corporate social responsibility strategies
title Optimising corporate social responsibility spend a conjoint experiment to determine consumer evaluations of corporate social responsibility strategies
title_full Optimising corporate social responsibility spend a conjoint experiment to determine consumer evaluations of corporate social responsibility strategies
title_fullStr Optimising corporate social responsibility spend a conjoint experiment to determine consumer evaluations of corporate social responsibility strategies
title_full_unstemmed Optimising corporate social responsibility spend a conjoint experiment to determine consumer evaluations of corporate social responsibility strategies
title_short Optimising corporate social responsibility spend a conjoint experiment to determine consumer evaluations of corporate social responsibility strategies
title_sort optimising corporate social responsibility spend a conjoint experiment to determine consumer evaluations of corporate social responsibility strategies
topic UCTD
Corporate
Social responsibility
Consumer evaluations
Strategies
url http://hdl.handle.net/2263/27171
http://upetd.up.ac.za/thesis/available/etd-08112012-182553/