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ICT and SMEs’ competitiveness in South Africa : how SMEs could use ICT to become competitive in South Africa

Dissertation (MIT)--University of Pretoria, 2008.

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Other Authors: Kroeze, J.H. (Jan Hendrik)
Format: Thesis
Published: University of Pretoria 2013
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access_status_str Open Access
author2 Kroeze, J.H. (Jan Hendrik)
author_browse Kroeze, J.H. (Jan Hendrik)
author_facet Kroeze, J.H. (Jan Hendrik)
collection Thesis
dc_rights_str_mv ©University of Pretoria 2008 C102/
description Dissertation (MIT)--University of Pretoria, 2008.
format Thesis
id oai:repository.up.ac.za:2263/27585
institution University of Pretoria (South Africa)
last_indexed 2026-06-10T12:37:08.286Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2013
publishDateRange 2013
publishDateSort 2013
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/27585 ICT and SMEs’ competitiveness in South Africa : how SMEs could use ICT to become competitive in South Africa Kroeze, J.H. (Jan Hendrik) modimoli@telkomsa.net Modimogale, Lloyd Independent communications authority of south afri Customer relations management Business intelligent Electronic business Electronic commerce High speed downlink packet access Information and communication technology (ICT) Information technology Open source software (OSS) Voice over internet protocol Trade and industrial policy strategies Small and medium-sized enterprises (SMEs) Enterprise resource planning UCTD Dissertation (MIT)--University of Pretoria, 2008. This mini-dissertation reviews present literature to define ICT and SMEs and determine the current situation in South Africa with regard to the use of ICT by SMEs, including possible benefits to SMEs as well as stumbling blocks to adopting ICT. The research consists of collecting data from ten SMEs in Gauteng in South Africa using questionnaires and interviews, to determine how SMEs can use ICT to become more competitive. The mini-dissertation will have a number of chapters: the first chapter will give an overview of the subject. The second chapter will explain the research motivation and methodology while the third chapter will be the literature review, which will explore the topic of ICT and SMEs in depth, with a focus on South Africa. Chapter four will deal with data collection and analysis; the main source of data will be interviews based on structured questions. The fifth chapter will be the discussion and recommendations based on the results of the analysis and the literature review. Chapter Six will be the conclusion. Informatics unrestricted 2013-09-07T11:49:01Z 2008-09-17 2013-09-07T11:49:01Z 2008-09-02 2008-09-17 2008-08-27 Dissertation 2008 C102/eo http://hdl.handle.net/2263/27585 http://upetd.up.ac.za/thesis/available/etd-08272008-111005/ ©University of Pretoria 2008 C102/ application/pdf University of Pretoria
spellingShingle Independent communications authority of south afri
Customer relations management
Business intelligent
Electronic business
Electronic commerce
High speed downlink packet access
Information and communication technology (ICT)
Information technology
Open source software (OSS)
Voice over internet protocol
Trade and industrial policy strategies
Small and medium-sized enterprises (SMEs)
Enterprise resource planning
UCTD
ICT and SMEs’ competitiveness in South Africa : how SMEs could use ICT to become competitive in South Africa
title ICT and SMEs’ competitiveness in South Africa : how SMEs could use ICT to become competitive in South Africa
title_full ICT and SMEs’ competitiveness in South Africa : how SMEs could use ICT to become competitive in South Africa
title_fullStr ICT and SMEs’ competitiveness in South Africa : how SMEs could use ICT to become competitive in South Africa
title_full_unstemmed ICT and SMEs’ competitiveness in South Africa : how SMEs could use ICT to become competitive in South Africa
title_short ICT and SMEs’ competitiveness in South Africa : how SMEs could use ICT to become competitive in South Africa
title_sort ict and smes competitiveness in south africa how smes could use ict to become competitive in south africa
topic Independent communications authority of south afri
Customer relations management
Business intelligent
Electronic business
Electronic commerce
High speed downlink packet access
Information and communication technology (ICT)
Information technology
Open source software (OSS)
Voice over internet protocol
Trade and industrial policy strategies
Small and medium-sized enterprises (SMEs)
Enterprise resource planning
UCTD
url http://hdl.handle.net/2263/27585
http://upetd.up.ac.za/thesis/available/etd-08272008-111005/