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Best practises in new product development : the Zyray Wireless case study

Dissertation (MSc Technology Management)--University of Pretoria, 2007.

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Other Authors: Buys, Andre J.
Format: Thesis
Published: University of Pretoria 2013
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access_status_str Open Access
author2 Buys, Andre J.
author_browse Buys, Andre J.
author_facet Buys, Andre J.
collection Thesis
dc_rights_str_mv © 2005, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Dissertation (MSc Technology Management)--University of Pretoria, 2007.
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institution University of Pretoria (South Africa)
last_indexed 2026-06-10T12:37:34.574Z
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provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2013
publishDateRange 2013
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spelling oai:repository.up.ac.za:2263/28703 Best practises in new product development : the Zyray Wireless case study Buys, Andre J. philipk@broadcom.com Koekemoer, Philip New product development Mobile phone Case study Technology Venture funds Start-up company Best practise UCTD Dissertation (MSc Technology Management)--University of Pretoria, 2007. A case study of a start-up company was performed. The study analysed the New Product Development Process at the start-up. The start-up under investigation was Zyray Wireless, a start-up in San Diego California. Zyray makes processors for the next generation of mobile phones. The research done with the particular start-up company will identify what the differences are between generally accepted best practise methods and the best practise methods implemented by a particular start-up company. The study will therefore aim to answer the following questions. How does the product development process change over the life cycle of the company? How do the best practise processes implemented in the industry differ from those implemented during the life cycle of the company under investigation. Why does the company implement best practise processes at a specific time in its life cycle and not during other times? What percentage of best practise processes are accepted and implemented by the company, why were they chosen and why were others not. Multiple types of evidence were used including participant observations, documentation and surveys. The survey taken at Zyray was compared with the industry averages. Results were also obtained at three different points in time (Concept/Seed, Product Development and Market phases). By comparing these results with the industry results it was possible to gauge the differences between the industry and Zyray Wireless in general. Zyray Wireless scored above the industry average in the following categories: continuous quality improvement, product success, project success, cycle time improvement, customer involvement questions, project selection, product strategy questions, technological leadership and product goal questions. The best practises for metrics, human resource development, documentation and change control implemented by Zyray Wireless scored at or below the industry average. The best practise results showed that the start-up focused more on strategy and engineering and less on process control. The study revealed the following important points: 1. In the initial phases the start-up’s customers were the venture funds. 2. The project selection process was informal but driven by economic criteria. 3. The company discovered that it had to choose a product strategy early on and then develop the product according to this strategy. 4. Marketing created the design concept but it also influenced the future of the company because it dictated the company’s product strategy. 5. The company followed a technology follower strategy. The technological competency was of such a high standard that a product was developed after very few iterations. 6. The start-up showed that internal documentation was limited but that external documentation to clients and manufacturers had to be of a high standard. 7. The company showed that change control was limited to the engineering function. 8. The start-up showed that over-achieving on goals set by itself and investors was of critical importance. 9. The start-up showed that process control was kept to a minimum and that it could react very quickly to changing situations. 10. The start-up showed that the establishment of a strong team is of critical importance to the success of the company. Graduate School of Technology Management (GSTM) unrestricted 2013-09-07T14:06:43Z 2006-08-03 2013-09-07T14:06:43Z 2005-10-14 2007-08-03 2005-10-14 Dissertation Koekemoer, P 2005, Best practises in new product development : the Zyray Wireless case study, MSc dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/28703 > http://hdl.handle.net/2263/28703 http://upetd.up.ac.za/thesis/available/etd-10142005-184632/ © 2005, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle New product development
Mobile phone
Case study
Technology
Venture funds
Start-up company
Best practise
UCTD
Best practises in new product development : the Zyray Wireless case study
title Best practises in new product development : the Zyray Wireless case study
title_full Best practises in new product development : the Zyray Wireless case study
title_fullStr Best practises in new product development : the Zyray Wireless case study
title_full_unstemmed Best practises in new product development : the Zyray Wireless case study
title_short Best practises in new product development : the Zyray Wireless case study
title_sort best practises in new product development the zyray wireless case study
topic New product development
Mobile phone
Case study
Technology
Venture funds
Start-up company
Best practise
UCTD
url http://hdl.handle.net/2263/28703
http://upetd.up.ac.za/thesis/available/etd-10142005-184632/