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Perceptions of employees regarding the utilization of the in-house employee assistance programme model in the North West department of education
Dissertation (M.Soc.Sci (Employee Assistance Programme))--University of Pretoria, 2007.
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University of Pretoria
2013
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| _version_ | 1867613460704002048 |
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| access_status_str | Open Access |
| author2 | Terblanche, Lourie |
| author_browse | Terblanche, Lourie |
| author_facet | Terblanche, Lourie |
| collection | Thesis |
| dc_rights_str_mv | © University of Pretor |
| description | Dissertation (M.Soc.Sci (Employee Assistance Programme))--University of Pretoria, 2007. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/28738 |
| institution | University of Pretoria (South Africa) |
| last_indexed | 2026-06-10T12:36:30.275Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2013 |
| publishDateRange | 2013 |
| publishDateSort | 2013 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/28738 Perceptions of employees regarding the utilization of the in-house employee assistance programme model in the North West department of education Terblanche, Lourie tchabeli@nwpg.gov.za Chabeli, Teboho Nicolaas Employee assistance programme Senior management Employee assistance professional employee assistan Accessibility In-house eap model Work performance Confidentiality Employees Employee assistance practitioner UCTD Dissertation (M.Soc.Sci (Employee Assistance Programme))--University of Pretoria, 2007. This research is aimed at investigating the perceptions of employees regarding the utilization of the in-house Employee Assistance Programme mode in the North West Department of Education. The objectives of the study were: 1. To define EAP and describe its different models through literature review; 2. To determine the extent to which employees are aware of the in-house EAP service; 3. To determine the perceptions of the employees regarding the in-house EAP model; 4. To formulate the functioning of the in-house model; and 5. To provide conclusions and recommendations. RESULTS/FINDINGS From the information gathered, the employees’ perceptions regarding the use of in-house EAP model is negative. RECOMMENDATIONS The researcher proposes the following recommendations: Management support Senior managers must support the programme and take it as one of those programmes that, when properly utilized, will assist the employer to attain its strategic goal. Marketing the programme An extensive marketing strategy has to be put in place and implemented. This must, among other things, outline the rationale, advantages, and disadvantages of the programme in general as well as an in-house EAP model in particular. This could as well motivate the reason why an in-house EAP model is a viable option for the Department. Social Work and Criminology MSocSci unrestricted 2013-09-07T14:09:55Z 2007-11-12 2013-09-07T14:09:55Z 2007-01-21 2007-11-12 2007-10-16 Dissertation Chabeli, TN 2007, Perceptions of employees regarding the utilization of the in-house employee assistance programme model in the North West department of education, MSocSci Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/28738> Pretoria http://hdl.handle.net/2263/28738 http://upetd.up.ac.za/thesis/available/etd-10162007-073430/ © University of Pretor application/pdf University of Pretoria |
| spellingShingle | Employee assistance programme Senior management Employee assistance professional employee assistan Accessibility In-house eap model Work performance Confidentiality Employees Employee assistance practitioner UCTD Perceptions of employees regarding the utilization of the in-house employee assistance programme model in the North West department of education |
| title | Perceptions of employees regarding the utilization of the in-house employee assistance programme model in the North West department of education |
| title_full | Perceptions of employees regarding the utilization of the in-house employee assistance programme model in the North West department of education |
| title_fullStr | Perceptions of employees regarding the utilization of the in-house employee assistance programme model in the North West department of education |
| title_full_unstemmed | Perceptions of employees regarding the utilization of the in-house employee assistance programme model in the North West department of education |
| title_short | Perceptions of employees regarding the utilization of the in-house employee assistance programme model in the North West department of education |
| title_sort | perceptions of employees regarding the utilization of the in house employee assistance programme model in the north west department of education |
| topic | Employee assistance programme Senior management Employee assistance professional employee assistan Accessibility In-house eap model Work performance Confidentiality Employees Employee assistance practitioner UCTD |
| url | http://hdl.handle.net/2263/28738 http://upetd.up.ac.za/thesis/available/etd-10162007-073430/ |