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Work experience of Metrorail train drivers : an Employee Assistance Programme study
Dissertation (MSD (Employee Assistance Programme))--University of Pretoria, 2006.
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| Format: | Thesis |
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University of Pretoria
2013
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| _version_ | 1867613486158184448 |
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| access_status_str | Open Access |
| author2 | Terblanche, Lourie |
| author_browse | Terblanche, Lourie |
| author_facet | Terblanche, Lourie |
| collection | Thesis |
| dc_rights_str_mv | © 2004, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Dissertation (MSD (Employee Assistance Programme))--University of Pretoria, 2006. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/28806 |
| institution | University of Pretoria (South Africa) |
| last_indexed | 2026-06-10T12:36:54.588Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2013 |
| publishDateRange | 2013 |
| publishDateSort | 2013 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/28806 Work experience of Metrorail train drivers : an Employee Assistance Programme study Terblanche, Lourie upetd@ais.up.ac.za Bokaba, Makhine Moshibudi Brigid Work experience Trauma Shift work Fringe benefits Production Security at work Commuters Coping mechanism Counselling Refreshment facilities Communication system Mechanical conditions Eap UCTD Dissertation (MSD (Employee Assistance Programme))--University of Pretoria, 2006. The research study investigates the trauma experienced by Metrorail train drivers. An Employee Assistance Programme (EAP) is a worksite-based programme that assists in dealing with employee’s problems that impact on their job performance and overall production. Trauma awareness and management through therapy are necessary components and contribute to the effective operation of EAP. The study was conducted within the framework of a survey. Face-to-face scheduled interviews were designed and conducted on employees, i.e. Metrorail train drivers, after their respective supervisors had given permission. From the feedback on these interviews, it was apparent that train drivers need the help of EAP services, maybe through psychological counselling and motivation. Witnessing suicides by people on rail tracks apparently is a common occurrence to Metrorail train drivers. These accidents leave them emotionally scarred and haunted for almost their entire lives. EAP services will embrace other elements influencing the performance and occupational well-being of these train drivers. These elements include performance incentives, fringe benefits, security, and conducive train settings. Social Work and Criminology unrestricted 2013-09-07T14:16:39Z 2005-10-18 2013-09-07T14:16:39Z 2004-11-17 2006-10-18 2005-10-18 Dissertation Bokaba, M 2004, Work experience of Metrorail train drivers : an Employee Assistance Programme study, MSD dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/28806 > http://hdl.handle.net/2263/28806 http://upetd.up.ac.za/thesis/available/etd-10182005-101237/ © 2004, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | Work experience Trauma Shift work Fringe benefits Production Security at work Commuters Coping mechanism Counselling Refreshment facilities Communication system Mechanical conditions Eap UCTD Work experience of Metrorail train drivers : an Employee Assistance Programme study |
| title | Work experience of Metrorail train drivers : an Employee Assistance Programme study |
| title_full | Work experience of Metrorail train drivers : an Employee Assistance Programme study |
| title_fullStr | Work experience of Metrorail train drivers : an Employee Assistance Programme study |
| title_full_unstemmed | Work experience of Metrorail train drivers : an Employee Assistance Programme study |
| title_short | Work experience of Metrorail train drivers : an Employee Assistance Programme study |
| title_sort | work experience of metrorail train drivers an employee assistance programme study |
| topic | Work experience Trauma Shift work Fringe benefits Production Security at work Commuters Coping mechanism Counselling Refreshment facilities Communication system Mechanical conditions Eap UCTD |
| url | http://hdl.handle.net/2263/28806 http://upetd.up.ac.za/thesis/available/etd-10182005-101237/ |