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Service delivery at Itsoseng psychology clinic : a programme evaluation

Dissertation (MA)--University of Pretoria, 2009.

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Other Authors: Louw, Willem Petrus
Format: Thesis
Published: University of Pretoria 2013
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access_status_str Open Access
author2 Louw, Willem Petrus
author_browse Louw, Willem Petrus
author_facet Louw, Willem Petrus
collection Thesis
dc_rights_str_mv © 2008, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Dissertation (MA)--University of Pretoria, 2009.
format Thesis
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institution University of Pretoria (South Africa)
last_indexed 2026-06-10T12:38:24.974Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2013
publishDateRange 2013
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spelling oai:repository.up.ac.za:2263/29799 Service delivery at Itsoseng psychology clinic : a programme evaluation Louw, Willem Petrus arnold.phala@gpg.gov.za Phala, Arnold Victor Mamonyane Community psychology Programme evaluation Service delivery UCTD Dissertation (MA)--University of Pretoria, 2009. The aim of this study is to evaluate the service delivery function of the Itsoseng psychology clinic through investigating the demographic profile of the client population that Itsoseng clinic served in terms of age, gender and presenting problems during the period January 2005 to November 2006. This study took the form of a limited programme evaluation using descriptive statistics as primary method, based on an analysis of archival records from the period January 2005 to November 2006. Community psychology was used as primary theoretical framework to situate this study within the larger local and international debate on client profiles and service delivery of university psychology clinics. The results indicate that most of the clients who attended the Itsoseng psychology clinic during 2005 and 2006 fell between the ages of seven and 30, and presented with the following problems in order of prevalence: learning difficulties, relationship problems, depression, career concerns and HIV-related issues. More women (53.1%) than men (46.9%) attended the clinic over the two years combined. The results of this evaluation could prove to be useful in informing strategic decisions regarding marketing the clinic, offering relevant training content to the students as well as recruiting other professionals for whom a need is indicated. Psychology unrestricted 2013-09-07T16:40:44Z 2009-12-09 2013-09-07T16:40:44Z 2009-09-05 2009-12-09 2009-11-25 Dissertation Phala, AVM 2008, Service delivery at Itsoseng psychology clinic : a programme evaluation, MA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/29799 > E1543/ag http://hdl.handle.net/2263/29799 http://upetd.up.ac.za/thesis/available/etd-11252009-232622/ © 2008, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle Community psychology
Programme evaluation
Service delivery
UCTD
Service delivery at Itsoseng psychology clinic : a programme evaluation
title Service delivery at Itsoseng psychology clinic : a programme evaluation
title_full Service delivery at Itsoseng psychology clinic : a programme evaluation
title_fullStr Service delivery at Itsoseng psychology clinic : a programme evaluation
title_full_unstemmed Service delivery at Itsoseng psychology clinic : a programme evaluation
title_short Service delivery at Itsoseng psychology clinic : a programme evaluation
title_sort service delivery at itsoseng psychology clinic a programme evaluation
topic Community psychology
Programme evaluation
Service delivery
UCTD
url http://hdl.handle.net/2263/29799
http://upetd.up.ac.za/thesis/available/etd-11252009-232622/