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The relationship between a heteronormative culture and the affective reactions of homosexual employees

Dissertation (MCom)--University of Pretoria, 2012.

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Other Authors: Nkomo, Stella M., 1947-
Format: Thesis
Published: University of Pretoria 2013
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author2 Nkomo, Stella M., 1947-
author_browse Nkomo, Stella M., 1947-
author_facet Nkomo, Stella M., 1947-
collection Thesis
dc_rights_str_mv © 2012 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria
description Dissertation (MCom)--University of Pretoria, 2012.
format Thesis
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institution University of Pretoria (South Africa)
last_indexed 2026-06-10T12:39:18.126Z
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publishDate 2013
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publisher University of Pretoria
publisherStr University of Pretoria
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spelling oai:repository.up.ac.za:2263/29873 The relationship between a heteronormative culture and the affective reactions of homosexual employees Nkomo, Stella M., 1947- elizmaa@gmail.com Els, Elizma Person organisation fit Person environment fit Affective reactions Organisational culture Discrimination Homosexual Mixed method Work engagement Job satisfaction Heteronormative culture Heteronormativity UCTD Dissertation (MCom)--University of Pretoria, 2012. Regardless of the changes in the Constitution of the Republic of South Africa No. 108. of 1996, in terms of the acceptance of individuals irrespective of their sexual orientation and the prohibiting of discrimination against anyone on the grounds of their sexual orientation, the concept of homosexuality in the workplace is still a relatively unexplored phenomenon in South Africa. Limited research studies focus on the perspectives of homosexual individuals regarding their perception and attitudes towards their working environments. Culture can affect the way in which individuals act due to the dominance of certain behaviours, beliefs, and norms that are accepted as the 'standard' way of living. Within companies, the employees are on average expected to be productive and effective, and to present fruitful behaviour to benefit the organisation. Individuals can also at times be tacitly encouraged to portray images according to the general norm in the organisation, whether or not this image is true to the individuals themselves. This type of accepted standard norms and behaviours are therefore wordlessly conveyed to the employees as the cultural accepted standard in the organisation. Heteronormative cultures are described as the instance when the accepted standard of male and female behaviour is viewed in terms of masculine men and feminine women. Individuals who do not fit these specific descriptions may experience either explicit or implicit discrimination. The reactions that employees can have because of organisational culture are referred to as affective reactions and can have adverse costs for the organisation as employees may engage in less productive behaviour. The purpose of this research was to assess the relationship between a heteronormative culture and the affective reactions of homosexual employees working in Johannesburg and Pretoria. Work engagement and job satisfaction of the individuals were assessed in relationship to heteronormativity. Research done for this study includes the various aspects of the academic topics related to the study. Given the limited amount of empirical research on the topic, a mixed method study was conducted. Quantitative questionnaires instigated the research, designed to measure the following concepts:<ul> <li> Organisational culture, in terms of heteronormativity.</li> <li> Two affective reactions of employees - work engagement and job satisfaction.</li></ul> Explanatory qualitative interviews followed the questionnaires with the intention of understanding the results found during the quantitative phase. A purposefully selected sample of one hundred and sixty four homosexual employees working in Johannesburg and Pretoria completed the quantitative questionnaire, and a sample of eight homosexual individuals were selected out of the original sample to participate in the qualitative interview stage. Previously developed instruments were used to measure heteronormativity, work engagement and job satisfaction. The results indicated that homosexual employees within Gauteng do experience the culture of their respective organisations to support the perceptions of heteronormativity. Two hypotheses were tested which indicated a significant but small correlation between perceptions of heteronormativity and work engagement and job satisfaction. The qualitative results provided insight into how homosexual employees experienced heteronormative cultures in the workplace as well as how they react to the cultures encountered. Human Resource Management unrestricted 2013-09-07T17:02:31Z 2013-04-22 2013-09-07T17:02:31Z 2013-04-04 2012 2012-11-27 Dissertation Els, E 2012, The relationship between a heteronormative culture and the affective reactions of homosexual employees, MCom dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/29873 > C13/4/13/gm http://hdl.handle.net/2263/29873 http://upetd.up.ac.za/thesis/available/etd-11272012-122110/ © 2012 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria application/pdf University of Pretoria
spellingShingle Person organisation fit
Person environment fit
Affective reactions
Organisational culture
Discrimination
Homosexual
Mixed method
Work engagement
Job satisfaction
Heteronormative culture
Heteronormativity
UCTD
The relationship between a heteronormative culture and the affective reactions of homosexual employees
title The relationship between a heteronormative culture and the affective reactions of homosexual employees
title_full The relationship between a heteronormative culture and the affective reactions of homosexual employees
title_fullStr The relationship between a heteronormative culture and the affective reactions of homosexual employees
title_full_unstemmed The relationship between a heteronormative culture and the affective reactions of homosexual employees
title_short The relationship between a heteronormative culture and the affective reactions of homosexual employees
title_sort relationship between a heteronormative culture and the affective reactions of homosexual employees
topic Person organisation fit
Person environment fit
Affective reactions
Organisational culture
Discrimination
Homosexual
Mixed method
Work engagement
Job satisfaction
Heteronormative culture
Heteronormativity
UCTD
url http://hdl.handle.net/2263/29873
http://upetd.up.ac.za/thesis/available/etd-11272012-122110/